MY PRINTHEAD HAS NO GUARANTEE HP WILL REPLACE IT?

Hello people I have a HP7480 that I use as one of the printers for my badge design company.  It is executed in ink, the costs are pretty cheap, but I usually get a couple of print head fails a year, but I bite the bullet and replace while the out machine makes all my other printers of shear of professional quality!  I was very sad to hear that HP has sell before a date even for the print heads, that is, they seem to self-destruct after a given date.  Now, I'm going to my question FINALLY we just fail but when I checked the date of warranty he read 25/02/2012 so my question is will HP replace the printhead for me and if so where is the page/procedure hidden on their website?  Any help please as it is a very annoying and costly problem and that a young company reduce costs in this dark climate account!

Thanks in advance

Dave Blundell

Hi Dave, Yes, if it doesn't happen and it is under warranty, then it must be replaced. You will need to contact the helpline. More details in the link below "limited warranty HP ink cartridges, heads of printing & related supplies.

http://support.HP.com/us-en/document/c00206040

Hope this helps

Ciara

Tags: HP Printers

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