My version of internet explorer is 10! But when I choose 'download' a progrem, he showed that is not internet explorer 8 and it doen't nail. Why? Please tell me an answer!

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• I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• I have to cancel my subscription to the month for Adobe Flash Professional, but when I click on 'Cancel the plan', it brings up a window at random and nothing else happens. Help, please?

  Anyone else having this same problem? I don't want to get charged again. I just want to cancel, but the service lead me to a window which cancels my plan.

  Cancel your subscription or membership. Creative cloud

• I was given a serial number of my recent purchase, but when came to install the program it says that's not a valid serial number.  Email - AD020818567

  I need my real serial number

  Hi jamiel56329866 ,

  Please refer to this article:- error: "serial number is not valid for this product". Adobe Creative Suite

  Let me know how it goes.

  Kind regards

  Christian

• I paid for Photoshop, but when I open the program it just says that my "free trial is over" and told me to buy it? I know that money was pulled from my account, so I should be able to open Photoshop without such problems.

  Please help I'm going crazy, I don't know how I am supposed to open

  It can sometimes take 24 hours for the account to update.

  Try to connect, restart the computer and then login to your account.

  If this does not work, use the chat here:

  https://helpx.Adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-nu family-redemption-codes_stillNeedHelp

• I am able to connect to internet but when I switch to the amother user account it does not connect to internet

  on my computer, I am able to connect to internet but when I switch to the amother user account it does not connect to internet

  Hello

  1. Is there an error code or the message that if displayed when it is unable to connect to the Internet?
  2. You use a wired connection or wireless?
  3. You use the administrator account or standard account?
  4. All changes made to the computer before the show?
  Method 1:
  Check out the link and follow the steps.
  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows
  Method 2:
  Visit the link and try the troubleshooting provided steps.
  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

• I bought the version of illustrator, installs all OK but when I get to pour Acceptor and pour the launching program... nothing happens and the acceptance window comes up.

  I bought the version of illustrator, installs all OK but when I get to pour Acceptor and pour the launching program... nothing happens and the acceptance window comes up.

  Valoucb,

  If it please try to close the following processes and restart the Illustrator application (as an administrator if you are using windows).

  • CreativeCloud
  • Adobe CEF Helper"
  • Service Office of Adobe
  • AdobeIPCBroker
  • Creative cloud
  • Installation of Adobe
  • AdobeUpdateDaemon
  • AdobeServiceInstaller
  • AAM Update notify
  • CCLibrary
  • node
  • The basic clock
  • All other Adobe applications.

  Please make sure that you are connected to creative cloud with your ID (which has got subscription) correct Adobe and I suggest you to check: cannot launch Adobe Creative Cloud app test to check the permissions on the required folder and try to reinstall the applications.

  In case you need help, please share the screenshot of the message and the version of the OS, so that we can help you properly.

• Error: Activation Server unavailable CS2.  Adobe Instructions say to uninstall CS2 and go to Adobe and download the version without the activation number. But when I go that there there is no link for CS2.  All the other suites but not CS2.  This means my

  I just bought a hot Tuxedo Toshiba Qosmio and I installed CS2. I was asked to activate, but received the above error message.  Instructions for Adobe said to uninstall and then install a version without activation hang up. But when I go to Adobe to do it there is no CS2.  Lower than they have is CS3.  It seems that there is no support options for me.  All Adobe ideas?

  CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

• I would change a few pdf, I created. I downloaded (acrobatproDC_00000000000000000000000409.exe) and then did the installation. but when I opened one of my docs, the Edit option not there. What have I done wrong

  I would change a few pdf, I created. I downloaded (acrobatproDC_00000000000000000000000409.exe) and then did the installation. but when I opened one of my docs, the Edit option not there. What have I done wrong

  Uninstall what you have downloaded.

  If windows, clean it by Download Adobe Reader and Acrobat tool - Adobe Labs

  Reinstall the correct version for which you are authorized to use another browser.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.6.1. 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I forgot my password for the keychain, it ask me to put my password in the "login" keychain but I don't know. Following other instructions that I deleted the "login" keychain and it solves nothing. I can now connect with iCloud?

  I forgot my password for the keychain, it ask me to put my password in the "login" keychain but I don't know.

  Other instructions that I deleted the "login" keychain and it solves nothing, it keeps "restore default".

  I can't connect to my iCloud on my Macbook so have nothing here.

  I don't know the first things on MacBooks and how to sort this point please help me?

  https://support.Apple.com/kb/PH21765

  

• I often receive an email containing more than 10 images, but when I get this message, I can't as a pop up comes up and tells me that I must remove some of the attachments.

  I often receive an email that contains more than 10 images (attachments) but when I get this message, I can't as a pop up comes up and tells me that I must remove some of the attachments that would destroy a part of the message.  What should I do to correct this?

  The images may be too large to send massively as they must be encoded to send by e-mail, and this coding can add as much as 40% of the size of the message.  You can resize to fit the web by reducing their dots per inch to 96 (screen resolution) and then saving them as a compressed jpeg files.  IrfanView (www.irfanview.com - free) will do this for you.

  You can also try Message | To send as an attachment and see if it goes through.

  Steve

• I can't connect to my account. He says that I already have a LIVE account when I enter my e-mail address, but when I use the "forgotten password", it says that this account does not exist. WTF?

  I can't connect to my account. He says that I already have a LIVE account when I enter my e-mail address, but when I use the "forgotten password", it says that this account does not exist.  WTF?

  Hello

  For questions related to the application, Windows Live, Windows Live Support professionals/moderators will be best placed to help you. I recommend you to ask your question in the support forum for Windows Live for assistance:

  http://www.windowslivehelp.com/

  Hope the helps of information.

• You received the C00D1199 error message using Windows Media Player. The file type is supported by the drive, but the file was compressed by using a codec that is not supported by the player. »

  "You have received an error C00D1199 message while using Windows Media Player. The file type is supported by the drive, but the file was compressed by using a codec that is not supported by the player. »

  The file audio im trying to open, a conference for a class I'm taking. Is there anyway that I can get the audio to play? program in windows media, itunes, quicktime player?

  Hello

  You can check this link:

  http://Windows.Microsoft.com/en-us/Windows7/C00D1199

  Note: This link implies also on Windows vista.

• PSCC I am trying to make a gif, but when I choose 'Do the images of Layers' isn't there

  I am trying to make a gif, but when I choose 'timeline' and go to the menu to the right of this Panel, the ability ' To images of Layers ' isn't there and there is no frames that appear at all. What's wrong? I followed the instructions to get to this point and has done so several times with the same results.

  Hi tamiep,

  Please visit the video tutorials below.

  How to create a GIF animated in Photoshop CC - YouTube

  Animated - GIFS save for Web Photoshop CC 2015 - YouTube

  Let us know if that helps.

  Kind regards

  Mohit

• I follow the plan. But he still need me to buy the app. It shows that the trial has expired. And then I had to buy. He asked to sign and said: I have subscription to use.

  I follow the plan. But he still need me to buy the app. It shows that the trial has expired. And then I had to buy. He asked to sign and said: I have subscription to use.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?