My windows 7 doesn't have driver Bluetooth peripharal

Despite download of your view, drivers up to date still the problem that transfer the file from my pc to my phone is there. I am able to send files from my laptop to my PC, not vice versa. The truble shooting it indicates that the periphral bluetooth driver is missing in my bluetooth driver please help.

Hi Carla,.

Thanks for posting your query in Microsoft Community.

From the information you have provided, I understand that you cannot transfer files from your computer to the phone via Bluetooth. You got the message that the Bluetooth device driver is missing while transferring the file. I will certainly help you in this matter.

1. What is the brand and model of your computer and the phone?

2. other USB devices work properly?

3. did you try connecting to different USB ports?

4. are you able to transfer the file using a different computer to your phone?

5. based on which site do you have to download driver?

6. have you received software for Bluetooth with your phone?

7 is the issue specific to a particular file?

8 have had any changes made to the computer before the show?

Please follow the methods.

 

Method 1:

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

Please follow the steps in the link.

The problems with Bluetooth devices

http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices (Also applies to Windows 7)

If you face problems more when working with Windows Mail on the Microsoft Community Forum.

Tags: Windows

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