MY WMP MUSIC FOLDER HAS DISAPPEARED FROM THE MENU OF THE BLU - RAY

I recently bought a Sony BDP-S790 and connected to my wireless network that currently has no attached internet. I was then able to access libraries Photo, music and video from my computer to the player. Only folders for the Photos and videos appear now. When this happened several days ago, the tech guy Sony told me that updating the software could solve the problem, and he did - temporarily. Now the problem reoccured and my music from WMP icon folder disappeared again.

I called Sony support three times today and spoke to three different people, none could help me. The first guy insisted that I must have an internet connection to stream multimedia content from my computer. Fake! The second left to perform research and after a long wait, we have been disconnected (probably the goal). The third is left looking for the problem, and at this time, I had had enough and hung up.

This is what has already been tried:

1. the music in question files have been verified as WMA

2. the unit has been unplugged and restarted

3. the streaming Windows Media Player settings and my computer have all been verified as correct

As I said, I can always access folders of Photos and videos, but the whole music WMP folder disappeared. Can someone please help me with this, before I lose my mind. I can't take another call to technical support.

I just tried an experience. I copied a dozen music albums to my public folder and changed the WMP to access this folder only. Then I rebooted the player and now my icon music took over. I guess the problem was the amount of music files in my WMP music library. Now I guess it's just be a matter of adding albums slowly until I have find how can I have before the well system. I wish I knew about this limit before I bought this property.

Tags: Sony Products

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