MY Z3 TOUCHSCREEN XPERIA DOES NOT WORK

MY Z3 TOUCHSCREEN XPERIA DOES NOT WORK. EVEN IF I FORCE RESTARTED THE PHONE IT IS ALWAYS THE SAME. I JUST BOUGHT THE WEEK LAST. HLP ME PLS.

Quester wrote:

Try PC Companion phone repair. If this does not help, I would say to send to your nearest customer service center, always in warranty and can be replaced easily.

Realization of a repair using PC Companionsoftware. The process will erase all internal memory. You might need to charge your device for about 1 to 2 hours until the device has so at least 60% battery.

Make sure that the device is not connected to the computer or laptop and turned off (sometimes you have to press the power button / stop and volume until what the machine vibrates 3 times or on some devices, it must push the small button near the tray on the back of the camera or SIM).

Open PC companion-> support area-> update phone software / Tablet-> repair my phone/Tablet blue highlighted. Follow the steps, do not plug your phone until you are prompted to press volume down while plugging in the USB cable. If PC companion does not start the repair process, you may need to run Windows 7 compatibility mode (in some cases XP).

Tags: Sony Phones

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