Smartphones from blackBerry Bold 9900 - touchscreen functionality does not work

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• Smartphones from blackBerry Torch 9800 my email does not work via wifi

  I just sync my new torch of my old "BOLD". All information transferred perfectly including my 2 email accounts.

  I have the misfortune to live in an area of 2G alone on a remote island. SMS, phone calls and wifi only. I had my old "BOLD", via wifi hotspots on my gmail account and send and receive emails fine, but just say the torch was ' activation failed. A service connection is not available "whenever I try to activate the account.

  Seems that it won't work with wifi, I can surf the net without any problem

  Any ideas?

  Turn off the WiFi connection and go to an area where you have a clear link with the 2G (EDGE) and follow these steps:

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  Then, this should install it Service required to torch books, and you should be able to perform all data in WiFi services you have been in the past.

• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• Smartphones from blackBerry Bold 9900 frozen while trying to upgrade

  Hello, I tried to upgrade the software on my 9900.  Have downloaded well.  Once he started to install, the 9900 has frozen 3% backup social RSS.  It has been like that for hours.  I have no use of my phone.  Any suggestions on how to unlock it... What would have caused this... How to solve?  Thank you!

  Bob

  Sometimes just wait it will allow the end of the process.  If it is too long and you lose patience, you can do the following:

  There are methods of recovery for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.

  If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Two:

  • Start your BlackBerry in safe mode. Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: the ID Article: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.

  Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  (These compliments from this forum JSanders instructions).

• Will be updated of Smartphones from blackBerry Bold 9900. 606, 603, 507 error messages, etc.

  BlackBerry Bold 9900

  Rogers

  Wipe using BBSAK.

  Tried to reinstall the OS using Blackberry Desktop.

  Tried to reinstall the OS by using the site Web of Rogers.

  About to buy a new phone. Second time I had to erase and reinstall the OS since the labour party.

  Help!

  Here's where I found a solution:

  http://www.YouTube.com/watch?v=Xz6v9VXslPk

  Although I had managed to wipe my phone before attempting to download the operating system and applications, I kept getting blocked. Until watching this video, I have just to the point where I was in a frustrating loop of wiping, try to reinstall and receive messages of error 603. When I started my successful attempt, the phone was in a State of wiped and had an error message 507 on the screen.

  Used the Loader.exe after I had downloaded the latest OS for Rogers Blackberry Bold 9900 to

  http://CrackBerry.com/official-OS-710746-BlackBerry-bold-9900-Rogers-Wireless

  Follow the instructions in the video. At my phone connected to the computer with the USB and kept the battery until I was ready to download the latest operating system and the applications selected using Loader.exe

  Be patient with yourself. Be sure that you can solve the problem. I had kinda given up hope and thought that I would pay to repair my phone, or pay for a replacement. Glad I don't think I have to do.

  Rogers tech support was NOT helpful.

• Smartphones from blackBerry Desktop Manager - Calendar sync does not

  I noticed today that my calendar sync has not worked for a week or two. Nothing moves device or outlook, they are simply not speaking.  When you click on synchronize that he told me that he is dealing with, he lights the BB with the photo of transfer, he tells me "please a moment" then stops and returns to DM (as if he did so quickly, that I missed). But it does nothing, I checked the paper, nothing is recorded for calendar synchronization.

  Tasks, Memo, and address book are all working very well (it is a non set - up) so I've unchecked them to sync, so I can focus on the calendar.

  I uninstalled the Desktop Manager (and cleaned of all research in the files of application etc.) and then reinstalled version DM 5 - which does not set it.

  I used the backup & restore, Advanced Options and schedule database deleted completely then tried one-way synchronization from the pc to the device - that did not set it.

  I tried restoring from an old calendar backup - which does not set it.

  I restarted the phone - which does not set it.

  3 hours later, I am all ideas... any help would be appreciated please.

  I wiped my handheld completely computer (settings / options-> Security-> General settings options-> push the menu button and choose "scrub Pocket")

  Restored from backup, and now the clock works again.

• Smartphones from blackBerry Bold 9900 stole, but it does not block the service provider

  Hello

  My phone got stolen, but it does not block the service provider. All they did was disable the sim card.

  BlackBerry protect now cant work because the phone cannot connect to the network.

  Don't know what else to do

  It is each carrier as they will blacklist the device or simply to block the SIM card.  The good news is that no one can rack up charges on your account using your old phone.  Now when you get a new, open a BlackBerry Protect session and cancel the old phone.  You can then connect your new phone and restore your contacts.

  I hope that helps you.

• Smartphones from blackBerry Bold 9900 stuck on the update with App error 602

  I tried to update my device software (Bold 9900).

  The 9900 is connected to my computer and through backup and installation, then stopped at the restart for a few hours. In 9900 message "App Error 602"

  What should I do next.

  Thank you

  Tom

  Something is wrong here if your all steps

  How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

• Smartphones from blackBerry Bold 9870 no function menu by e-mail

  At the opening of the mails, I have no function menu, when you press the key menu back me to the homepage. All other menu functions seem to work OK

  That worked, so simple when you know how. Thanks again.

• Smartphones from blackBerry Bold 9900 - can't see any earpiece/headset bluetooth

  Hello

  I'm having a problem with my new "BOLD".

  I can not pair it with a bluetooth headset, specifically, is not detect any bluetooth headset (I tried with 3 different models).

  I don't know that Bluetooth works because I can connect the device to my PC.

  I've tried everything, I put in pairing mode so headphones listening and the device but still nothing.

  I tried 'listen' mode and 'search' mode and yet nothing works.

  someone has an idea of what it could be? At this point, I think of a hardware problem, could it be?

  This may seem a minor issue for someone, but I'm often driving while talking on the phone, cannot do without this option.

  Help would be appreciated!

  Thank you guys!

  Problem solved.

  go to the bluetooth options and remove the flag of encryption and transfer address book.

  in this way, it worked for me and could see the devices.

  Also, make sure that you are using with your bluetooth pairing headset.

• BlackBerry Smartphones Blackberry Bold 9700 headset button does not work

  I just bought a Blackberry Bold 9700 with bell, (OS v5.0.0.432), and I try to use the headphones provided with the blackberry.

  The problem I have is that when I press the button on the helmet, I expect to start the voice dialing application, but the button does nothing!

  I tried to look for an option in the settings but can't find anything.

  Can anyone help?

  Hello

  Please make sure that you hold the button down for a few seconds, until the voice dialing function starts.

  Thank you

• Smartphones from blackBerry Bold 9900 unusable after the attempt to update software

  Yesteraday I started operating system up-to-date software (from 7.1.8xx to 7.1.2xxx I think).

  After a while, the screen showed "App Error 602" and "Reset".

  Do a reset via the abovementioned display or pop battery option simply returns the device to the same State.

  I tried to download BlackBerry Desktop Software (710_b42), seemed to acknowledge a problem initially and offered to reload the software (at the cost of losing my apps, etc.).  I tried and the procedure failed with:

  "There was an error in your software update"
  "A connection to the device could not be established.  Please ensure that the device is properly connected to the docking station or the USB cable, and the cradle or the USB cable is properly plugged into your computer.  Also to ensure that the device made of start-up operations.  Run the Application loader wizard again. »

  The physical connection is obviously not the problem since Desktop software has been able to detect that it is a 9900 and offered also to reload.

  Assistance would be most appreciated.

  I finally got o/s to reload.  I still don't know why it worked on the third attempt, but not before, but I'm reactivated and now functional.

• BlackBerry smartphone BlackBerry Bold 9900 Messages appearing does not in the mailboxes

  In recent months, I've tested my BB 9900 firewall. I configured to only through messages that are in my contact list.

  I also have my mailboxes configured so you can see the messages that I send.

  Everything has been very well these past few months, until a few days ago when all my messages in all my mailboxes have disappeared. I know that my BB is receive messages because I tried sending to and from my BB. When I click on the icon of the message for new messages indicator, you will receive the message, but when I close the box mailbox is blank, displays the message "No. Messages".

  The only thing that I can do differently is cutting my BB Protect backup process because I was in an area where there was a very poor mobile network connection

  Please notify

  Fixed a problem. I removed the battery and restarted the machine and was able to restore messages that had disappeared.

• Smartphones from blackBerry Bold 9900 7.1.0 update - a few glitches for sending photos to BBM

  After the upgrade this week, I noticed that there are a few problems. I can send is no longer a photo to a BBM contact directly - sending to the BBM group is an option, not a BBM contact. I can attach a photo of the BBM, but with small thumbnails, it can be difficult.

  Some of my apps like Popup, no longer work. Maybe... just slower to try them.

  Turtle salvation 10

  Please try this in a sequence and see if this helps solve your problem:

  1 - Save your pocket computer.

  • KB00510 How to save a smart phone BlackBerry with wireless network 
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service 
  • expect an enrollment message arrives in your Inbox)

  3 - make a battery like that pull reboot while the unit is powered on remove your battery wait for a min. then reinsert back. see if that option available.

  Please try it and let us know.

  Prince

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• Smartphones from blackBerry Bold 9900 - date on SMS & hurt BBM!

  Morning!

  I went through all the settings and the date and the time are set just yet when I'm bbm or sms the date is May 17, 2017! Any ideas on how I can change it!

  She becomes quite annoying when he messages upward flow msg!

  Thank you

  What is existing date set on your device? and what is the time zone?