Necessary of CS Premium Activation code

I have Adobe CS Premium. 14 months ago, I tried to activate web on my new computer and I couldn't. I contacted Adobe and you gave me a code to activate by phone. Everything worked fine on my system Op 7 Win Prem. In fact, it worked better than on my old XP system. An update of Windows crashed my entire system. Now I reinstall it again on the same system and I need to get another activation code. Help!

Have you tried using the same code that you gave the last time?  If this is not the case, try it.  If you no it did not, you may be able to find it in your Adobe account online.

Otherwise, you must contact Adobe Support by chat or phone when you have the serial number and activation problems.

Here is a link to a page with options to help make contact:

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe

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    Validation of Windows data-->

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    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.110622 - 1506
    TTS error:
    Validation of diagnosis:
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    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

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    File: No.
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    Version: N/a, hr = 0 x 80070002
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    Signed by: n/a, hr = 0 x 80070002
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    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {131481F2-8F22-45C4-AB3C-790AED5B7081}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-619933626-1398643452-1551818003GatewaySX2851American Megatrends Inc.. P01-A0 20101116000000.000000 + 000CCB23507018400FC04090409Eastern Standard Time(GMT-05:00)03ACRSYSACRPRDCT100100Microsoft Office Enterprise 200712ywReFrpiwGS5KjJd3wYnxyLIKEE =89388-707-4551751-6501614 3CD066791E2A586

    Content Spsys.log: 0 x 80070002

    License data-->
    On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0 x 0001000000000000
    Event timestamp: 9:25:2011 15:31
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered Service: sppsvc

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    Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GFEEqg3RLFazIA5mCewUIycXq0YOVxd

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ACRSYS APIC1334
    FACP ACRSYS FACP1334
    HPET ACRSYS OEMHPET
    MCFG ACRSYS OEMMCFG
    SLIC ACRSYS ACRPRDCT
    LASRYVITRAGE ACRSYS OEMB1334
    GSCI ACRSYS GMCHSCI
    AWMI ACRSYS OEMB1334
    SSDT DpgPmm CpuPm

    Noel,.

    Thank you I enjoyed your attention and your support.

    I called and Microsoft went through basically the same things that you suggested.

    We did a system restore (at an earlier date) and fortunately he fixed itrself. I'm good to go.

    Who knows why it happened.

    Kevin

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