Necessary staff - Acrobat 9 Pro will not accept serial number
I've recently updated to the Mavericks (I know I know... but not baby!). The only reason why do better that I stopped at Mavericks was to ensure that my CS4 would still work for me (I can't currently upgrade to a new CS'A). Initially, I installed from my disks, but ran into problems starting with InDesign (error code 5 and then say that it was not installed). Acrobat Pro would not accept the serial number, and after that Photoshop and Illustrator arrested for opening and gave error code 150:30.
Because CS4 is an older version, there is no phone support. I went to the cat. He is not much either, just a parrot who repeats what I said - finally didn't so that he could not help me to «go to the forums» I'm on the forum and help very warmly received with uninstalling, cleaning (CC Cleaner Tool, etc...) and reinstall. They advised me to reinstall to a DMG downloaded from Adobe. I did everything above and it works now very well (at least seems!).
My only problem is still Acrobat Pro 9 I remember this as a recurring problem over the years (thanks to a previous operating system upgrade). In the past, I was able to get help from Adobe because at that time, he was not as old. I managed to get someone on the phone who helped me darkly that I can't remember or repeat. In the search on Google and forums to research, it's apparently a problem for a lot of other people - but I have not found an answer that works, just a bunch of frustrated people. I have told me (more than once) that the customer service are the only ones who can finally solve the problems associated with the granting of licences or activation/unlocking serial number - which included a second round to try the phone, then cat and now forums. So here I am again!
Adobe Acrobat 9 Pro has been installed with all of the suite CS4 - both times (first from my drive, (deuxieme from the DMG from Adobe). Not as a stand alone, but the license number seems to treat it as one and does not account for more that it has been installed. I have only a serial number on my disks box, which does not work for Acrobat Pro 9. Initial CS4 installation took this serial number, and since it's a CS2 upgrade - it took and serial number. This is not an option in Acrobat Pro. She asked only a serial number.
In desperation (since not getting anywhere with Adobe - so far), I downloaded a key Locator, and he finds the serial number for the installation of Acrobat Pro. But it doesn't work anymore. ??? I noticed that the key finder says 'Acrobat 9.0' not 'Acrobat Pro 9.5.5' as in my applications folder (it is fully updated today - even if I can't open it). I manually applied all the updates to CS4 - as programs no longer work on the newer operating system. There were 23 patches for Acrobat Pro and it took a lot of time to work through the process, so not looking forward to it once again!
I've exhausted most of the tips and troubleshooting tips. I contacted as many sources as I can. I spent more than a week (full time) on this 'project' to date.
What we are supposed to do? We cannot use Time Machine either, it screws everything up by other means...
Help, please!
(I have no hair left out...)
I went through a lot of stages, misadventures, installs them, reinstall. But I finally solved my problems.
The final installation resolved all the issues with the error: 6 / error: 5 / error: 150:30 and above all, the problem with Acrobat 9 Pro accepts only not my key. It was mostly with my original installation disk, since the beginning of time. I've been lucky (and persistent) enough in the past to get people help me tech workaround. Now, you're on your own - with the help of the forum!
I probably wrote what has worked under the wrong subject (it was actually an update of a forum member who helped me).
So I post it here too, just in case someone else is having a similar problem... and to answer myself. ) I like to wrap things!
I don't know that I've mentioned before... but something else that could make a small difference, was that Java has been pre-installed by the third CS4 install. It was installed after the 2nd installation of CS4 and I don't take her away after having served all things Adobe (as described below).
Tags: Adobe
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