Why is my JUST purchased and downloaded after effects NOT accept serial number?
I made a purchase... downloaded files... installed and started, but it will NOT accept the serial number provided. I ran it several times.
Only Adobe can help you with serial number problems.
Try Live Chat http://www.adobe.com/support/chat/ivrchat.html
Tags: Adobe
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Hi erosalbarran,
Please try the steps that might help you below:
Mac:
Open a Finder window. Choose go > go to folder.
Type "/ etc" (make sure that you are signed in as an administrator).
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
Windows:
Go to C:\Windows\System32\drivers\etc
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
Please check the section below which may help you:
Error cannot validate serial number | CS6 (work for Lightroom as well)
Concerning
Sarika
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I downloaded Adobe Photoshop 13 does not accept serial number
Hello
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Hope that helps!
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(1) right click on the Finder on dock icon and select the option "Go - To Folder."
(2) you will get a text box, type in below mentioned command and then press 'return './ etc
(3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.
(4) double click on the Hosts file, it will open it with TextEdit.
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