Need help: EchoSign fixing tag / problem of the size of the file

Hi all

I need your opinion of expertise on how to solve a problem to which we have inside an EchoSign solution that we created for use cases in Salesforce (force.com platform). Here is the description of use cases & the problem.

  • We have a simple pdf with some input fields that signatory can be updated before the signing. In addition to the fields we want to signatory to attach rare documents, which reached us by-tag echoSign attachment. Here is the excerpt of the tag.

Identity_es_:hideifany(AS_Same_As=!) AGAIN, already dispense1 = Checked):attachment:label("Attach")

  • Now here we receive questions, due to Salesforce Governor limit of 3 MB for attachments / support docs. If the signatory is attached a document of less than 3 MB, we receive the signed document & room supporting thru EchoSign integration. But if signatory is a document file size larger than 3 MB, Salesforce push voucher & mapping gets fail. If we lose the document as well as the new value of fields.

Is it possible, we can check the document size, before it starts to download the document? Can we add any java script or any tag to limit size.

Team EchoSign if GOLD can provide a tag to check the size of the file?

Thanks for your help. Let me know, if you have any questions.

Hello

Unfortunately, this is a strict limit of Salesforce and unfortunately there is no way around it.

You can also consult the guide of cutomization of Salesforce. The section that you should look for is 'Salesforce configure to send large documents for signature.

Thank you

Tags: Adobe Sign

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