Need help on a journal message.
Hello
I found a few routers with the same message and I have found no info about it on google and cisco.com.
The router is a version of IOS from Cisco 871 c870-advipservicesk9 - mz.124 - 15.T1.bin
The customer's dsl connection was up and down for a few days and I found a weird journal in the log message, so I rebooted the router and now I can not ping the router, he's dead! :(
The journal are:
28 sep 09:39:10.285 EDT: policymap_inform_features_to_an_interface: could not get runtime_action.
Can someone help me on this, I will really appreciate!
Thank you!
Guillaume
This error message is related to some matches of the policies that are configured in the router, but this message is no way related to the router does not not after a reboot. The possible cause of a router does not not after a reboot is a corrupted flash image. You will need to access console of the router to check if the flash image is corrupt.
Tags: Cisco Security
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