Need help with disc error and chkdsk/f?

Hi, my name is Jennifer.  I am running Windows XP Professional, Service Pack 3 with a 74.4 GB HDD.  I'm working on for a few months, in order to correct an error on my hard drive.  I can't defragment because it tells me that chkdsk /f should be run.  When I try to run that, since a command line, it is said that he cannot work because the files are in use.  He asks then that if I want to run the next time I start my computer.  I enter Y for Yes.  When I restart, it does not appear that the chkdsk /f that I asked to execute the command line before rebooting tried to run.  I get no messages at all.  I see no file scroll on the screen.  I used chkdsk /f until I added the Service Pack 3.  It fixed my mistakes.  Now it doesn't work at all.

I don't think that there is a serious mistake because computer Maintenance told me I have a healthy system.  I think that Windows XP I have an error due to a large number of power outages in my area, my computer was croustilleur on and outside.  Yes, I also have a surge protector.  I'm not having any problem other than my slow computer because I can't defragment.  I can't get Windows to fix the disk error, so I can defragment.

Is it possible to get direct access to my hard drive (a command line to start) before loading Windows so that I can access the drive without interfering the files?  I rebooted a few times, press F8 and ask the computer to start with one command line.  All I got was a list of files with no possibility to enter or move up and down; no cursor.  There was no command line prompt.

I chatted with Russell Pope to Microsoft response Tech.  He said to run sfc/scannow.  I did that more sfc /scanonce more sfc /scanboot.  My computer asked me to put the original in system installation disc.  I did, and all the original files of the system have been checked several times after several hours.  No problem, but I still have a disk error that prevents me from defragmenting.  How can I get a disk error when all the original system files are intact?

I searched around Microsoft, but could not find a clear answer to my problem.  I worked on this for the last three days; non-stop.

Is there anyone out there who can help me?  I'd appreciate a lot!

You're right (the same effect).

You can also do it in (gpedit.msc) Group Policy Editor, but since there are no GPE with XP Home, you will not get away with this idea (engineers of Microsoft Support - be careful).

Secpol.msc works on XP Home?  I don't think, but maybe someone will check it out and tell me if I can be sure.

As the forums MS Answers does not prompt for any information system when a new question is asked, we often have no idea that taste of XP someone is running.

We could lose a round of messages asking the supplementary question, or suggest Run gpedit or secpol only to come back and say it does not waste another cycle of message, or you can simply edit the registry and it will still work 100% of the time any flavour of XP is installed.

I also like to know where things are located in the registry, because when the system boots simply cannot, they cannot cross the administrator part in the Recovery Console because they do not know the password, so I can get it to boot on a third-party tool like Hiren Boot CD that has a remote registry Edit feature, edit the registry on the afflicted system here and make the necessary adjustments so that they can find the RC - works every time!

Here's an another small blurb on this subject:

http://winhlp.com/node/78

Pop in any time!

Tags: Windows

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