Need help with the error Code 80244019 Windows Update

From: Doug

I get code 80244019 whenever I try to use Windows Update. I tried to change the DWORD in regedit nothing helps... Norton has recently found and 'resolved' trojan.zlob in 128 files in the registry, 21 cases (10 of which were in system32) and 1 browser cache. Whenever I try to use IE to go to http://windowsupdate.microsoft.com I am redirected to msn.com.

Any advice or solutions would be welcome.

From: PA bear [MS MVP]

Chances are that ZLOB was not completely removed and she was accompanied by infections Vundo and SDBot variant, all protected by a rootkit infection. You are going to need specialized assistance to clean this machine,

Unexplained computer behavior may be caused by deceptive software

http://support.Microsoft.com/kb/827315

Run a check of /thorough/ for hijackware, including post your hijackthis on a proper forum log.

Verification / help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.NET/viewtopic.php?t=5878

http://wiki.CastleCops.com/Malware_Removal_and_Prevention:_Introduction

http://MVPs.org/winhelp2002/unwanted.htm

http://inetexplorer.MVPs.org/data/prevention.htm

http://inetexplorer.MVPs.org/tshoot.html

http://www.MVPs.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the tool to use.

It will help you to identify and remove any hijackware/spyware with

assistance of an expert.  * Post your log to

http://aumha.NET/viewforum.php?f=30,

http://forums.Spybot.info/forumdisplay.php?f=22,

http://CastleCops.com/forum67.html, or other appropriate review bodies

by an expert in the field, not here.* *.

If the procedures look too complex - and there is no shame in admitting

isn't your cup of tea - take the local machine, good reputation and

independent computer repair shop (i.e., not BigBoxStoreUSA).

--

~ Robear Dyer (PA Bear)

Another response of the community of Windows Vista discussion groups

Tags: Windows

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