Need to reactivate account

Implementation of Win8, I was required to create a Microsoft Account, but it allows you to use an existing non-Microsoft e-mail.  After I did, I discovered that I had a mistake in my profile (year of birth - this is a separate story associated with the implementation of accounts for my children).  Since the year is not editable, I decided to delete the account and re set up.  However, I feel now that, even if the account has been deleted, the same email address is still not available to create a new account.

How can I get this account completely deleted or reactivated?  No member of the telephone technical support seems to know how to deal with this device or who to go to.  Advice on who to call would be greatly appreciated.

Also, Yes, I know I could create another account and use it (tried), but when I then try to link my existing email using the email of Win8, it appears to me to research on behalf of Microsoft by that name instead of my no microsoft email account, so I can't access that is!

Hi Mike-2012,

I did further investigation on your account. Your account is an e-mail address non-Microsoft no? We call them EASI accounts or e-mail as Sign-In. With this type of account, once you close or deleted after your account, you must wait 30 days before our system recycles or pronounce the readily available for recording speech. 30 days waiting period is certainly shorter than 270 days with Microsoft accounts. So to put it simply, your account is not active, but it is not available. The best you can do is wait 30 days before you try to register again with the account.

I hope you find it useful.

Thank you!

Teresa

Tags: Windows

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