need to reset the region on my 7500

Hi - I moved to Switzerland from the Argentina and United States have therefore 2 printers (7500 a of the United States and an Argie B209A) that BOTH should be regionalized but phone calls and e-mails to HP support have othe was tossed from Switzerland to the United States, to the United Kingdom, or simply ignored. Is there any documentation that you can go to get the process to do it for you? Why HP is so paranoid in connection to let the counmers do for themselves vs. having to spend endless hours on the phone / email? Perhaps they hope that we just throw up our hands in frustration and go buy a new printer in our new country. Shocking.

See you soon

Why don't the B209 "of Nanette? (who wants to say or be a local name for the Argentina?) you will need to be regionalized, if she bought in Argentina and is still there? I don't understand your logic on this one. Use names only long countries.

Contact HP Total Care in Argentina and ask for help in the regionalization of your 7500 a. regionalization is a free service provided by HP.  There's no other way to do this that I know.

Be gentle with the Messenger.

Best regards

ERICO

Tags: HP Printers

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