Need to reset the Windows Live ID password, but none of the standard options will work, can explain

Xbox installation for my 6 year old at Christmas and created a windows Live ID to install Xbox live trial. All is well, but now subscribe said direct gold and buy points. To do this, I need to connect to my windows live Id and payment method. When I enter the password that it fails so thought that I could do it reset in case I had not remembered properly. Then I noticed that I had lot to put up with the suffix @gmail.co.uk rather than @gmail.com, which means the registration and activation email went into the ether (gmail.co.uk addresses do not exist) so the account has not yet been activated... It's so likely I do not know the password but can not access as not active! MS reset options are e-mail, SMS and the client request. Email serves will send to not existing address. SMS does not work as well as I put my cell phone in I of course did not change the location then nothing happens so think he uses a prefix US on a uk mobile... Could be no activation you again if suddenly. When I fill out customer service reset I impersonate the identity test but got an email telling me reset, use electronic mail, which totally missing the point. I guess it was an automatic response and you can't answer. I also tried to obtain a unique access code, but who still uses SMS that doesn't work for me. Hints tips or suggestions welcome - btw talked to technical support of Xbox that were very sensitive, but could not help

Your question is part of Windows Live Solution Center.

Ask again at this link:

Windows Live ID Portal

http://windowslivehelp.com/product.aspx?ProductID=10

Tags: Windows

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