Need to share the Windows version of PS - E for Mac
I just bought Photoshop elements 14, and while I took care to check that it was the 'full' version, that I bought (not upgraded) I didn't notice that I had bought the version of Windows for my Mac! You wonder how to change that... I used Adobe cat successfully before but at 16:00 on Wednesday, he claims it is closed (same thing happened yesterday, as a day of week I might add). Why is closed, when they do not provide an alternative email address, and even a phone number is hard to find? I really don't understand why Adobe wants to make things so difficult for their customers - it's so frustrating.
Hello
Please see: -.
https://helpx.Adobe.com/x-productkb/policy-pricing/Exchange-product-language-OS.html
Tags: Adobe
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I accidentally JUST bought the Windows version and I have a Mac. How can I fix?
I accidentally JUST to buy the Windows version and I have a Mac of Acrobat Pro. How can I fix? The site was so confused that I don't notice it. And now, trying to find help... There is no phone number for support to call me. Help, please! I hope that I don't have an error just $450!
Hi JKrev1824,
You can get the platform Swap made from version of Windows for Macintosh or if you want you can get the refund (if you purchased directly from Adobe) as well and purchase of the product to the correct version. But you must contact customer support.
Here is the link to customer support Contact Customer Care , click on "always need help. You will get the drop down with all support options.
Let me know if you need more help on this.
PS - If this or any other response to answer your question, please take a moment to mark as helpful or correct response to make it easier for future users to find a solution to the same issue
Thank you
Florianne Jindal -
I made a mistake. Buy Adobe Premiere elements 13 but BONES badly chosen. Now, I got the Windows version, but I have a Mac. How to transfer my license for the Mac version?
Here's how to swap: order product. Platform, language swap
but I think that your license is double platform. Download the mac version and see if your serial number will be activated. If this isn't the case, at least, you will have the 30 day trial to use while you wait for your platform swap.
Downloads available:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
- Lightroom: 5.6| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I download the demo version of Lightroom CC for Mac and it bugs with DW021 error code. What should I do?
Hello
Please visit:-Error 21 or DW021 when installing Photoshop CC 2015
or
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I recently purchased Photoshop elements 13 for my Mac, but unfortunately downloaded the Windows version of the program. I need to find a way to get your hands on a Mac version of the program free of charge, or to get a refund for this program I can not use. Can anyone offer any assistance? Thank you very much!
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC | XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 10, 11, 12, 13. 9,8,7
- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Download and installation to Prodesigntools help links are located on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".
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How do I use the Windows Version of Photoshop CS 6-Mac Version
I use the Windows Version of Photoshop CS 6. Now, I have a Mac PC and I would like to change the Version of Windows to Mac. How I can do.
Exchange a product for a different version of the language or platform
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Need to reload the windows version 7 of Freecell
My Lenovo hard drive crashed and had to be replaced when they did Freecell has been installed is no longer with my Windows 7. I liked the version of Windows 7. How can make this comeback?
My Lenovo hard drive crashed and had to be replaced when they did Freecell has been installed is no longer with my Windows 7. I liked the version of Windows 7. How can make this comeback?
You must press the Windows key and type FEATURES in the search box. Then select "Turn Windows features on or off". Expand the category 'Games' and place a check mark in "Freecell" and then click on the button 'OK '. When completed the reconfiguration, you need restart.
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I am a student and you have a version of master collection CS6 for mac student.
Now, my question is, if it is posible to change this version in a collection of master cs6 for Windows?
Already thanks for your replies.
Product order | Platform, language Exchange
Mylenium
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Incorrect link to the multilingual version of Acrobat Reader for Mac
Hello
I wanted to install the multilingual version of Acrobat Reader in a MacBook,
then I came across the link below which takes you to the version of Windows.
Adobe - Adobe Reader: for Macintosh: Adobe Reader 10.1 - multiple languagesAs I'm sure there are a lot of Mac users who need the multilingual version,
could someone please fix the link or post the link here?
Thanks in advance
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Download the trial version in Cs6 extended for mac?
How can I find the link to download cs6 extended on mac - I cnat seem to find it anywhere and he returned constantly to aid the CC page!
Hi coolibah,
You can download Photoshop CS6 extended: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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I tried to download the trial version of Dreamweaver CS for MAC to test it. This without success. Please could someone point me in the right direction.
HI hagar007,
What is the error that you are experiencing? You can download the last https://creative.adobe.com/products/download/dreamweaver DW. First of all, it will install a cloud creative on your system desktop application (if it is not already installed), then, you can install Dreamweaver.
Thank you!
Kusha
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How to share a Windows version of CS6 Master Collection (Student Edition) for the Mac version?
I don't know if the swap of platform are supported for editions of the student, but the information needed to make an exchange of platform are available on the link below...
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I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac. I need to exchange the correct software
Hi K.Winger,
In order to get this change, you need to take assistance from our support team cat.
Please Contact Customer Care
* Being to ensure that you are logged on the page with your adobe ID
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I need to install the full version for windows adobe photoshop CS6. I have the CC in 2 computers. I need the CS6 for the third. I have the license. Where can I find it in the adobe download website?
Hi ilankelson,
Please see below the download link for the CS6 Applications.
Download Creative Suite 6 applications
Let us know if that helps.
Kind regards
~ Mohit
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I have the windows version of Lightroom 6.2.1 and whenever I try to go to edit in Photoshop, he says "this version of Lightroom needs a Camera Raw version 9.2" my photoshop has only 9.1.1.461 for full compatibility. But my desktop version of Photoshop will accept only Camera Raw 9.2. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Does anyone have an idea on this problem. Or have I been left in a Catch 22?
The latest version of Camera Raw compatible with Photoshop CS6 is 9.1. Lightroom is programmed to warn you when you do not have the version of Camera Raw that is fully compatible. But this does not mean that you cannot continue to use Photoshop. Simply choose the option to open a copy which includes Lightroom adjustments. Lightroom will create the TIF or PSD first, and that the file is what will be opened in Photoshop. It will include all the adjustments you have made using Lightroom. Also, on the screen of your messages, you specify to not display this message. Then, you can continue using Lightroom and Photoshop as you are accustomed to using it. At this point, I don't think that there are no changes that are different. I remember correctly, the only changes made in Camera Raw 9.2 were the additions of new cameras.
In any case, Camera Raw 9.1 is that you can go with Photoshop CS6. If you think that it is necessary for you to have full compatibility, your only option would be to upgrade to the creative cloud. It is really not necessary to do so, however.
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