Network wireless key stays off

Hello: My wireless button remains orange and when I hit it will go between saying it is disabled and it is turned off. I've never had a problem before. It started when I tried to connect it to my new wireless network. I have Comcast and my own surfboard surf of ARRIS and a Blekin 300 router modem. (all of which are two new) I am at a loss. All my other devices in working from home via the wireless network. I connect to my laptop via an ethernet cable. Help, please. Thank you!!

Dear customer,

Welcome and thanks for posting your question on the Forum of Support HP

Looks like you are facing a lot of problems with your laptop keyboard
We will surely help you with this problem

Steps to drain the static charge and load the BIOS default settings to solve the problem
Step 01. Turn off the laptop
Step 02. Disconnect the power/AC adapter and also remove the battery too
Step 03. Press and hold the power button of the laptop for a minute
Step 04. Now re - insert the battery back in and plug again the power supply/adapter
Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS
Step 06. Once you get the BIOS, please press F5 to load the default Installer for BIOS
Step 07. Now press ESC/ESC. Save Changes and Exit - Yes
Step 08. Now, please wait until the unit load the Windows operating system

Now, I wish request with you to install the drivers from the HP site wireless and see
If that solves the problem

Hope this helps to answer other queries to the station and? feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you
K N R K
I work on behalf of HP

Tags: Notebooks

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