new black cartridge does not print

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• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• Black cartridge does not print.

  Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

  Hello westielover,

  Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

  Please start here: printer does not print black ink or color of ink or prints blank Pages

  Let me know the results if you always work in printing questions reply back.

  Thank you

• HP4620 black cartridge does not print

  My HP4620 all in one - the black cartridge will not print.  I encountered this problem in the past, but it has been resolved with an ink cartridge.  However, this time I replaced the new cartridge and still the black will not print.  I did all the diagnostic tests, use the PIN to clear the vent cleaned as advised printer heads.  This printer is only 16 months old and is not heavy use.  Solution, please?

  Thanks for the number to call. New printer is on its way! This is clearly a systemic problem with this unit.

• Want to 120 black cartridge does not print

  My black ink will not print. I aligned cartridges. Tried a new cartridge HP ink, cleaned cartridges, printer turned on and outside and he do not always print and when I print a page of quality diagnostic, the black ink column is completely empty. Help, please!

  I tried to unplug and reset for 2 minutes and it does not work but I turn off the morning at night and then it worked.

• new black cartridge does not work. I have no error message, simply, it does not print in black.

  As noted above, the printer prints just black.  It is a new cartridge.  Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it.  I get no error message.  When you check the ink level, he recorded as complete.    What is happening with this?

  Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...

  http://support.HP.com/us-en/document/c01641815

  Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• HP 6500: new HP black cartridge does not print

  Thanks Bob_Headrick for the information... it worked!

  I'm glad that I could help him. For others who seek a solution to the black not print the Officejet 6500 or other models with a removable print head see the post here.

• new black cartridge will not print

  OfficeJet 6500 AIO e709a

  Windows Vista

  I installed new black ink cartridge. I made a few photocopies and had no problem. Today I can't print black at all. It prints color only. I did all the troubleshooting - cleaning the print head, align, print the test page, etc. - still no black. I went to Office Depot and got the black cartridge. Still can not print in black. I used the 'clean' tools of the printer itself print head and still no black. The replacement plan, I bought at Office Depot is a joke! They give me only purchase price. New printer like min (one year old, but was a fence) will cost me double, they will return! I would rather 'fix' it. Any ideas?

  Thank you!

  WELL, I'm RELIEVED! The reset worked very well and I am now printing in black! I agree with the person who said that this process certainly has HP - I used a lot of ink! (you know, this liquid GOLD!)

  In any case, I'm happy and enjoy all that have posted helpful advice/comments.

  Now, how can I mark this "resolved?"

• 5510 black cartridge does not print

  I have a printer 5510 I just changed the black cartridge in, but it will not print black. All the other colors, but not black. Have tried all the usual remedies (head, cleaning etc.) and the utility tools, but nothing seems to work. It is a genuine HP replacement. I got no error message - is black!

  OS is Windows 7 64 bit. Any help would be welcome.

  Thanks for your help Gordon. Followed all the advice; even to the extent of buying an additional cartridge but it stillwould does not work. I have same re-load the printer software.

  As the printer was barely six months old and still under warranty, I returned it there where I bought and bought a Photosmart 6510 instead. Beautiful machine.

  Thanks for your help. I am well impressed by the HP customer service.

• Black cartridge does not print 6500 wireless all-in-one printer

  He can't get a black cartridge to print even after cleaning the print heads on my of 6500 all-in-one wireless printer.  I tried cleaning the heads of print and sensors twice no longer useful, but can print color.

  jweatherly, unfortunately, it seems that your printhead may be dried or damaged. I would recommend that you replace it if a local retailer or through HP directly.

  However, the print heads can be an expensive part of the printer to replace. On this thread (http://h30434.www3.hp.com/t5/Other-Printing-Questions/HP-6500-Office-jet-E709a-Black-printer-cartridge-HP-920-not/m-p/447545#M28623) Bob describes some steps to clean the printhead in a more direct way. It might be useful to follow the steps, he did and see if it improves your print quality, since he worked for others.

  Let me know if it helps!

• Black ink cartridge replaced HP Photosmart 5514 and the black cartridge does not print

  HP photosmart 5514

  Windows 7

  no error appears in the window, acts as he is very well, printing just no black ink is on the paper.

  I just replaced the black cartridge with the right product from HP, the installation went well.

  Hello

  Have you checked that the cartridge is properly ventilated? Have you tried running a clean print head?

  If a pipe is clogged, carefully clean with a PIN.

• New ink cartridge does not print red

  I replaced the ink cartridge and it won't print any red color, all other work

  Hello

  Contact the manufacturer of the printer

• Photosmart D110a: installed the new HP black ink cartridge and now the black ink does not print

  Just installed a new print 60xl cartridge to replace the one that was being ink. Now the black ink basically does not print. I cleaned the cartridges 4 times and run all Diagnostics pages. The black prints just a small piece of the upper part of the letters on the pages of diagnostics and in grayscale on the test pages.

  Hello!
  Welcome to the HP Forums, I hope that you are @janmacwill,

  I saw your post on the black ink does not print your Photosmart D110a and I wanted to stop making you share my suggestions. See the link below to solve the problem and if the black still does not print, contact HP (below) to see about a replacement unit.

  Printer prints a blank Page or doesn't print black or color ink for the printer series HP Photosmart e-All-in-One (D110a and D110b)

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up".

  to say thank you for my help.

  Have a wonderful day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once will open the support page please select the country in which you are

  located. Then enter your model of HP on the right number.

  (2) then choose the 'Contact Support' tab at the top and scroll down to the

  bottom of the page "HP Support - Contact" to fill in the form provided

  your contact information.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select ' Get phone

  number. "A file number and telephone number will now fill for you.

• Photosmart C4280 new black HP74XL cartridge does not print

  I installed a new black cartridge HP 74XL and black ink does not print. I checked the ink level, and it shows that the cartridge is full 100%. The old cartridge printed fine until the ink ran out. I'm running on Mac OS X 10.6.8 operating system.

  Anyone has an idea on how to solve this problem?

  Yes try just remove all the cartridges the printer "lit" > and then pull on the power cord directly from the back of your printer with it > wait 30 seconds > reconnect your printer and wait that it will ask for you to install cartridges.

  This should force to align

• black ink does not print from new cartridges

  black ink does not print on photosmart 5514 running Windows XP. has crossed all suggestions online, changed twice same cartridge. What should do?

  Thanks for the reply.  I tried everything you suggested and it still does not work. Stayed for more than an hour on the phone with tech support and they also determined that it is a hardware problem.