New Dell v525 will not print black

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• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• 5512: 5512 printer will not print black - 3 of all colors print correctly

  Hello

  The 5512 will not print black.  New cartridge installed.  Clean print head run more than 5 times without problem.  There was many 5512 'no black printing problem' not noticed on this forum with many courses of resolution.  I followed the instructions found on so many comments, but unfortunitely, the problem still exist.  I noticed there were some done private view so I don't know that there is a similar problem that needs to be processed offline.  Thanks in advance for any help provided.

  Thank you all for the suggestions.

  Nothing has worked for don't solve the "no black ink.

  So, I took the print head of cart and carefully protected the small circuit board on the back side.  There is a large accumulation of ink on the bottom of the Assembly.  I sat the nozzles at the bottom of the distribution of very hot water and allowed some time to soak.  From there on, I used carefully some fabric material and q-tips to wipe the nozzles.  Then I got very hot water, and he ran to the top of the side of the Assembly to the screens and through the nozzles.  This effort lead to a very large discharge of ink black and color.  I dried the Assembly and reassembled the transport to the printer.  Placed all the cartridges back in, ran clean printhead once and then guess what? the printer now prints black and color inks better than he has in years.

  Total time needed to perform this cleanup was less than 30 minutes from start to finish.

  Good luck to all of you who have this problem.

  Before the rampage of the printer, it is interesting to try this fix.

  Good luck!

• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.

• After you have installed the new cartridge HP do not print black ink

  HP Officejet 4620, Windows 7... installed new HP black ink cartridge and now it will not print black at all. I followed all the advice line in the help section, even cleaned the vents on the cartridge itself but shows only the white page. No error message is displayed. Diagnostic ran and says it all works correctly. Also cleaned printheads through 2 cycles still nothing. Any other suggestions? It was working fine before inserting the new black ink cartridge.

  Hi Teresa1960,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Officejet 4620 you cannot print in black ink.

  You have completed all THE steps listed here: printer does not print black ink or color of ink or prints blank Pages, without success.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• Re: HP Deskjet 3520 - will not print black text

  Re: HP Deskjet 3520 - will not print black text

  so frustrating piece [language edited by moderator]

  Hi @Jaaanosik

  Please use the following document to solve the problem. Printer cannot print black ink or color ink, or prints blank Pages.

  If the problem persists, I would call you HP regardless of your warranty status. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

• Smart photo more B 210: Photo Smart Plus B will not print black

  My Photosmart B210 printer will not print black.  Changed cartridge, and all the other colors work.  Is there a place it could be 'blocked '?

  Hi @Ryegal,

  Welcome to the HP Forums!

  I see that your HP Photosmart b210 will not print in black. I'm happy to help you with this problem of print quality!

  Please consult this guide, printer prints blank Page or doesn't print black or color ink for the HP Photosmart Plus e-all-in-one (B210a, B210b, B210c and B210e) printers.

  If the guide does not solve your problem, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• Reference Dell V313 will not print

  First of all, I want to say, this printer has been the worse product I have ever used in every category imaginable. It not worked properly since 3 weeks after I had, when he ceased to recognize the USB drives and memory cards.

  The problem I have now is that it will not print in color or black and white.

  I tried to print a picture and the color cartridge is almost empty, I went in the "printer properties" and choose "print using black ink only" because the black cartridge is full. When I hit print, I could hear print head printing, but the page was completely empty.  So I went back to the properties of the printer and selected 'print using all available ink' and it does the same thing when I hit print; He acted like it was printing, but the document was empty. I then tried to print a Word Document using the ink option available, and it still prints blank pages.

  I do not have another color cartridge (I would rather replace the printer than buying more cartridges for this), and the black ink is full. If someone has encountered this problem, and if so what was the solution?

  On the off chance that the black cartridge had stopped working, I replaced it with a new one now I got, and now it will print in black.

  It's already happened, where a new cartridge close suddenly stopped working. In the past, I tried to clean the cartilage of the ink (according to the directions in the link above), but it didn't work. The only solution was to buy a new ink cartridge.

  It is a problem out of dozens who did anything printing nothing but frustrating, to the point where I stuff my e-mail and pay for print work.

  Needless to say, I am replacing that pile of junk as soon as possible, and I'm never buying another Dell printer.

• Printer HP Photosmart will not print black

  Printer does not print black.  New cartridge, vent open, rebooted, powered turn off/on. etc.  Will be no copy/print or computer/print.  Commercial ran.  Will only print colours - not black.  Need advice.

  Hi robin

  I hope that we can get you back to print.

  You have a c310 PS, right? Have you tried the usual things like

  -check ink levels

  -running a clean print head

  -verification of the cartridge is properly ventilated

  If so, then soaking the printhead suggested by Bob Headrick might work. Otherwise, you could buy a new printhead at shop part of HP (because I assume that your printer is now out of warranty?)

  The part No. you will need to pick up at the store is CN642A. The link is below ("buy a new online')

  http://support.HP.com/us-en/document/c02914910

  Hope this helps

  Ciara

• DeskJet 940c: new 78xl cartridge will not print on Deskjet 940c

  bought 78xl tricolor cartridge.  Have only used the 78 before regular.  New cartridge will not print.  Replaced by the old cartridge - printed perfectly.  When I opened the printer, the cartridges for the little happy face moving, I have not a clue as to what is happening.  I would simply return this cartridge?  The 78xl is compatible with the 940 c?  15 black continues to print well.

  ARGHHHH.  Help, please...

  Hey @JaniBee ,

  Yes I recommend you return the faulty new cartridge and replace it! If you buy the new cartridge and it fails well then let me know and we can look at the printer and excludes a faulty cartridge error.

  Get back to me and let me know! Have a great day and a wonderful holiday season!

• Photosmart 6520: HP Photosmart 6520 will not print black

  This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

  Stu

  Hello people,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• HP Deskjet all-in-one: HP Deskjet 3520 will not print black, period

  OK, I've lost my WHOLE day, searched forums, has done what others have tried, poste posted HP Facebook, doing whatever is humanly possible to get my printer to print in black. I ran the clean printhead, black ink changed TWICE new cartridges, reloaded drivers, reset the default open to the top of the printer and tried to manually clean the head after only 4 hours to do everything I can possibly do to get this junk to print in black. The printer is only a year old and the cartridges are freshly bought from the store. So, tell me what am I missing or is the printer ready to be stoned?

  Hi @ChrisBird,

  Welcome to the HP Forums

  Looks like you've covered most of the steps, but I will propose always to have a look through this document printer prints blank Page or not printing black or color ink for HP Deskjet Ink Advantage and Deskjet 3520 e-all-in-one printer series to ensure that you have verified that the event on both cartridges.

  If this does not help still nothing and will not always be the black print, please call our technical support team and request a replacement printer. At THAT TIME, regardless of the warranty, they should be able to establish that the replacement for you. Otherwise, let me know and I'll do my best to help you with a resolution.

  The pleasure of you talk to soon!

• PHOTOSMART 5520 WILL NOT PRINT BLACK

  I just replaced the cartridges for my PHOTOSMART 5520.

  After that, color printing has no black color.

  All HP cartridges are not new.

  It's very frustrating.

  for some unknown reason, this problem is gone when I tried printing 2 weeks later.

  To summarize:

  I'm in the United States.

  I replaced the 4 cartridges again purchased at HP online.

  After that, the black will not print if I choose to print in color.

  But if I print in "black and white only", black is in fact works very well.

  I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

  I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

  I don't know what to say. Thanks to HP for assistance.

  Overall, the servie is nice - just called him several times.

• HP 6520: HP 6520 will not print black TEXT - will be pictures fine print

  I don't know what is happening with my HP 6520. I posted some time ago, thinking that it was just black as ink cartridge when I try to print a Word document, Internet Pages (any browser or operating system (I also have a Dell laptop, in addition to an iPad).) I tried to clean the printheads several times and when I print the confirmation page, the part of the black box does NOT print. However, I printed the photos in color on this perfect look me. I even printed a photo of my black dog, my gray koi, a black and white koi, green plants, and all this look perfect. Just the printer will not print any BLACK TEXT. Yes, it will display the text in blue (which does not work if I am trying to print a form on the Internet). I typed in black text in a document, printed out, and it is empty. I then change the color to blue, and it seems. Yes, tried on two computers and different programs/systems operation/browsers (IE, Firefox, Safari)

  Any ideas?

  Thank you!

  Nancy

  @Nmtsaki

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  See you soon,.

  KarolB

• OfficeJet 6500 has more will not print black - Solution

  My 6500 has more do not print black even with new cartridges.  There is instruction to Reset to solve this problem for the 6500, but reset instructions do not work on the 6500 has more.

  How to reset the 6500 has more

  Thank you

  I paid $20 to HP for this information.   They said that the secret to getting the Menu support isn't on the web for the 6500 has more printer.

  My printer has stopped printing black, even with a new black ink cartridge.  I've had the printer for the last 4 days guaranteed when this happened.  Was on my second or 3rd Xlarge black cartridge.

  Steps to fix it.

  1. remove the cartridges

  2. remove the cartridge door / carrier, lift the big lever to release him.

  3. clean the contacts of the cartridge with water and cloth.

  4. clean the contacts and all other surfaces on the Cartrdge support with water. mine has all backen up with ink - it filled the sink with black water.

  5 clean the contacts copper this interface for the cartridge door of the printer. . These were covered with of ink too.

  We then conducted cartridge alignment and it 'Fail' printer still does not work.