DeskJet 940c: new 78xl cartridge will not print on Deskjet 940c

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• new black cartridge will not print

  OfficeJet 6500 AIO e709a

  Windows Vista

  I installed new black ink cartridge. I made a few photocopies and had no problem. Today I can't print black at all. It prints color only. I did all the troubleshooting - cleaning the print head, align, print the test page, etc. - still no black. I went to Office Depot and got the black cartridge. Still can not print in black. I used the 'clean' tools of the printer itself print head and still no black. The replacement plan, I bought at Office Depot is a joke! They give me only purchase price. New printer like min (one year old, but was a fence) will cost me double, they will return! I would rather 'fix' it. Any ideas?

  Thank you!

  WELL, I'm RELIEVED! The reset worked very well and I am now printing in black! I agree with the person who said that this process certainly has HP - I used a lot of ink! (you know, this liquid GOLD!)

  In any case, I'm happy and enjoy all that have posted helpful advice/comments.

  Now, how can I mark this "resolved?"

• OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

  OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

  ink.  The printer works, because the other colors of printing.  It worked very well and when

  printing, black has slowed and now does not work.

  I called technical support.  Megan has been very helpful to me through the steps to

  clean the print head.  Unfortunately, the black cartridge still does not print.  I have

  has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

  have a new printer.

• HP psc 750 color, which has been filled, cartridge will not print.

  HP psc 750 color, which has been filled, cartridge will not print.  Using Windows Vista.  Get the message "check color cartridge".  Only change to the system was making filled the color cartridge.

  Performing the procedure online electrical contacts cleaning service twice without a bit of luck.

  Looking for suggestions as to how to solve.

  Hello. Since the hard reset is not; I would try a new cartridge at this point. The hard reset is one of the most powerful tools when it comes to correcting hardware related problems and error messages.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Office Jet Pro 8500 black ink cartridge will not print

  black ink does not print and alignment fails.  I cleaned the printheads through all the levels.  The colors print perfectly but black will not print.  I have reset the printer, run test pages, but still no black ink and unity trys to align, but fails.  The unit is no longer in warranty.

  Hi mariajw,

  Thank you for your answer!

  What I would recommend to do at the moment is to please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Best regards!

• HP Officejet 4500 - new black ink cartridge will not print

  I just replaced a depleted with a new cartridge, HP 901 black ink cartridge and the black has completely ceased to print.  I installed a new color cartridge and it seems ok.  I cleaned the printheads several times to nothing does not.  Can someone help me?  My OS is Windows 7.

  Well, I don't know why, but the printer started working normally again.  I had turned if off for about one day and decided to try one last time before junking it and don't be, you know, it worked!  After turning on the printer, I printed a 'State' of the control panel of the printer page and - no problem.  Then I tried to print documents from my laptop and still - no problem.  I guess only time will tell if the problem is actually solved, so I'm keeping my fingers crossed.  Lisa, I hope that the demon decides to leave your printer as well.  Good luck!

• HP Photosmart Premium Fax all-in-One Printer-C309a-new black ink cartridge will not print

  I just installed a new black cartridge (made by HP) what print quality became poor in the middle of a job.  He completed the job just fine, but when I tried to print later, the parts of the document that are in color/black and white will be printed.  Black is simply absent from the document.  the level of supply shows as thin and all the diagnostics indicate that there is no probem.  I have not received the error messages.  I tried to turn the printer power switch.  I tried to clean the print heads.  I tried to uninstall & reinstall the cartridge.  I do not have the black cartridges extra to try to see if that does not solve the problem, but as stated above, it worked at first.  I have just printed on ordinary regular white printer paper.  I tried all the relevant measures in the troubleshooting document of poor mailed print quality HP elsewhere on this page.  nothing worked!  another post mentioned someone resetting the printer, but did not say how it was done.  any ideas on a solution? Thank you!

  To reset the printer, follow these steps:

  While the unit is turned on, remove the power cord at the back of the printer. Wait at least 30 seconds, then plug the power cord to the back of the printer, then turn on the device. That will complement a power reset.

  Now, lack of black printing can be the result of a number of things. If it's only missing say when printing from Word, then print settings in Word are set to grayscale only (or something similar) which would exclude the black cartridge. If all programs, so it's either the main print in grayscale settings only the value or the cartridge/print head is blocked to the top/Sales. If this isn't the print settings, then create a report of print quality and follow the steps described in this document:

  http://support.HP.com/us-en/document/c01624986

• HP Photosmart more B210A: black ink cartridge will not print.

  The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

  The only change is that I have installed all new cartridges when all printing has become very low.

  Help, please.  Thank you.

  Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

• HP Photosmart Plus B210A black ink cartridge will not print

  I have an HP B210A Photosmart printer. Windows 8 operating system.  Recently, I replaced all ink cartridges, Black XL.

  Now the black does not print.  The printer recognizes the ink is there but not print during a test, as the other three colors.  I went back to store & exchanged the cartridge for me even if I had bought all four colors together.  Installed the new one and it still does not work.  Has gone through the process of the online help where they want me to buy an another print head, but that doesn't make sense to me.  The products are HP, ink # 564.

  I wouldn't get rid of this product because of it.  Any help would be appreciated.

  Of course, out of warranty.

  Hi PaulieG,

  I understand that you have a Photosmart B210a printer that is printing is no longer black. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you with this problem.

  I recommend you all first that you have a look at this print quality paper to ensure that no steps have been omitted in this document. You can also try the steps outlined in this document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer to clean your print head manually. Then, in a last effort, if these steps do not help, you can also try a suggestion from Bob_Headrick to soak your printhead.

  Hope this helps, have a nice day!

• new black cartridge does not print

  I just installed a new black cartrdige of ink in my printer HP 6520.  It will not be printed.  I tried soaking of the thought of the cartridge it may be clogged.  That did not help

  This printer has been replaced once already because it has not previously.  Is there something else to try?

  The message here is a troubleshooting document links for the Photosmart 6520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the foregoing is not satisfactory results so thanks for posting here.

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• HP Photosmart Plus B209a-m black cartridge will not print

  My HP photosmart Plus 209 a, m stopped printing black ink. I've had less than a year, and it worked perfectly until last night, when all of a sudden it stopped printing black ink... All other colors work very well. I took all the actions proposed by the HP support site, I have cleaned the print heads, ran the alignments, cartridges has changed twice again (never used anything else than new HP cartridges) and still no black ink. So I searched for an answer outside the HP site and tried all the suggestions, I came across but always without success. I found, however, that there are many people with the same problem but I have yet to find a person who has solved. Please someone help me!

  Hi Steve

  As the black cartridge is not read empty, have you tried to check if it is properly ventilated? third step in the link below)

  http://support.HP.com/us-en/document/c01770033

  Best regards

  Ciara

• Black print cartridge will not print.

  All of a sudden my impression fades.  I looked at the levels and he showed the photo and the very low black cartridges.  I changed both.  so I got a new photo cartridge and a new regular black ink cartridge in the printer (in the correct space).  When I printed the impression was very thirsty again.  I did a check for level and it shows the right amount in each cartridge except black regular shows empty.  just a bar empty.  No help for it?

  564XL is the number of cartridge.  Use a photosmart 7510 printer all-in-one.  Windows 7.

  e-mail: * address email is removed from the privacy *

  Thank you.

  Hello

  Troubleshooting print quality problems

  When you are trying to clean the printer & cartridges nozzles, once you have activated the printer off, unplug the computer and outlet.  When you are ready to turn back, reconnect the appliance to the wall socket, and then the computer.

  Try printing again

• Photosmart 5514: Photosmart 5514 - new black ink cartridge will not print

  I just replaced all 4 ink cartridges (new cartridges of HP).  Each color prints fine except the black.  Not a spot of ink is crossing.  I removed, checked and reinsert the cartridge several times.  I check the contacts, clean them by following the instructions in the troubleshooting guide.  I've run the cleanup tool and quality report several times each.  Still nothing.  The printer is only a couple of years, out of warranty, but I don't have any problems with it so far.  Is there anything else I can try before I have to throw this printer?

  For anyone who is having the same problem: I continued to try to understand this problem because I didn't have to buy a new printer.  I finally found a solution after trying everything that previously mentioned.  HP never really gave me any solution.

  On the touch screen of the printer, go to Setup, then Preferences.  Do scroll to the chip in cartridge information and change it to Off.  Now my black ink prints!

  I don't know if it will work on other printer models, but it worked on mine.