New drive HARD and no operating system on Satellite C660

Hi guys and girls

I recently had some problems with my laptop, never resolved so the company that sent it just installed a new hard drive and outside to lose all my stuff that I had not saved, I lost my OS too.

The company told me that as I bought the phone in Australia, they had no record of recovery for this laptop.
They then directed me to the toshiba support site that deals with this. So not helping at all really. I need to know how to actually perform the recovery and where I can get the recovery media of!

What I have to download it on another computer and transfer it?
Pretty epic question, but I am a student in Holland right now and need of this laptop ASAP!

Really appreciate any help that can be provided.

Thank you

>.. then the company I sent to...
Did you send your laptop to the Toshiba authorized service provider?

For a long time, Toshiba offers notebooks without DVD recovery, but with the preinstalled Toshiba Recovery Disk Creator. S manuals document is a detailed how to create this recovery disc. I presume you didn't create this recovery disk, right?

Now, after Exchange of HARD drive, you can install original recovery image using the installation of Toshiba recovery disc. There's no other way to do it. This is the case if you want to have the factory settings once again.
Of course, you can install version of the OS, but to do this you need original disk from Microsoft and valid license (product key).

Return to service. In General, they were right. They can not help you with recovery disk because European companies or providers offer don t taken such supported for laptops not EMEA.
EMEA is Europe - Middle East - North Africa.

If possible, install OS using Microsoft Win7 disk. All the drivers, tools and utilities for your Australian model, which you can download from http://www.mytoshiba.com.au/

If you have any other questions you are welcome.

Tags: Toshiba

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