New HP Deskjet 1000 J11O - Printjob crashes

Hey,.

I just bought a new HP DJ 1000 J110 (Saturday, October 27, 2012).

When printing, after a couple of pages, in the middle of the page of the printer stops.

This may be after 2 pages, but also 10 pages, it is not a fixed number of pages.

To solve the problem, I unplug the USB cable, plug it back and housing starts printjob all over again. Some impressions later, the same problem occurs.

I'm running Windows 7 x 64 home premium.

I reinstalled the drivers (latest drivers even downloaded from the HP website)

I run HP Diagnostics

I ran HP Print doctor

I restarted the spooler services

I have updated all drivers for my USB controllers

I updated my BIOS

I checked Microsoft FIX IT

Another USB device works fine

I went to the shop where I bought it, and here they only help me if I pay 19 euro...

Can some help me?  This is a new printer...

Hi ITn008,

Thank you for the update. It seems to be a problem with the printer hardware. You will need to contact our technical support at 800-474-6836 for this hardware failure. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://goo.GL/kQDB

Tags: HP Printers

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