New Lap Top

Hello I used my Inspiron 5759 fifteen days sound great but first problem today and any help welcome. I use out of the sector but yesterday tried out the battery voltage. Now when I boot on mains or battery get the yellow alert... "The AC POWER ADAPTER POWER AND TYPE CANNOT BE DETERMINED"

I can still get into Windows by clicking on continue but boring. Also the battery on the display bar "do not load" tasks I use the charger delivered with the computer.

Hi MICK60,

Thank you for the update.

Sometimes, if the adapter is not plugged in firmly, then the system don't not determine the adapter power and so the battery don't would charge not. Ditto, if the port of the adapter is loose or if the battery has failed.

Since you have managed to run the Diagnostics, if there were problems with the hardware components, then the same would have been said.

Write me a private conversation with the service number and your contact information (name and Email) for files.

Let us know if you have any other questions.

Tags: Dell Laptop

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