HP Notebook F5Y05UA #ABA: scanning problem

This computer is connected to a HP 4622 while a printer through my wifi at home, but when I try to scan a document the printer says it cannot find the computer.

I used HP Print and Scan doctor, my problem is solved.  Thank you.

Tags: HP Printers

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    Hi @EnlightenedShad,

    Please become a member of the HP's Support Forums. I understand that you have a question about an update of the BIOS. I would like to help you to solve this problem today.

    All the drivers and the update can be found at www.support.hp.com.

    When I looked the F.13 BIOS Rev A.  the fix and improvements Watch - provides password recovery.

    I don't think that it is a mandatory update.

    Please keep me informed of the progress of things.

    If you need help, let me know and I will gladly make all that I can to help you.

    Please let me know if that solves the problem by marking this post as "accept as a Solution.
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    sfgjm wrote:

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    I downloaded the file, closed other programs, then run the file using administrator mode. After a few moments, the PC restarted. When I checked then the theaters help, there still reported that 1F. B has been installed. I ran the executable file again and seen on screen for messages. There is no error message. The system restarted, however the Assistant to help still reports it as 1F.B.

    I don't know if it's important but: Although this update of the Bios on the support page of the HP web site for my computer model, it does not appear as an action item when executing Tune Up from HP.

    Should what steps I take in order to successfully install the newer version of the Bios?

    [Since this is an obvious question, let me say: I have reported what happened to the HP support (by e-mail).] In their next response, there was no follow-up on this point. In my next response, I asked specifically this update failure, but their response has completely ignored the problem.]

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