new mandatory subscription of Windows 7
I received a call from someone, today, that he said that my computer had been affected by the hackers/malware etc. While they could solve the problem that I first had to pay £149 for a sub for 2 years. I am confused and worried that I can I have been scammed into buying something, I did not need. I am running windows 7 and have settings for automatic updates.
You have been a victim of a scam a lot of time and it is perhaps not yet complete. Automatic updates are the LEAST of your problems.
Immediately contact your credit card company and get your current card cancelled. Who will stop the scammer using the information you have given on. Explain that you have been a stupid boy and ask what they can do to protect yourself in the future.
Save all your data on an external and then re - install Windows, ensure that you change all passwords related to anything.
The scammer will very likely NOT return or give you a service in the future. By re - install and change the passwords, reduced you to nothing the effects of a backdoor installed by the appellant.
The ONLY company who can tell if your computer is turning off a virus is your ISP and will notify you by E-MAIL and will offer a FREE solution. No one else can possibly know if your computer has been hacked or virus-ridden.
For the record, if you have not been hacked before, you now... :-)
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