New Member of blackBerry Smartphones that seeks help

Similar Questions

• New user of blackBerry Smartphones that tries to synchronize Outlook Mail

  I'm trying to sync Outlook emails downloaded on my laptop and BB.  Email is account is with my internet cable provider that use SMTP and pop.  I can synchronize the contacts and calendar using Desktop Manager, but reconcile messages is not available to select.  I set up the email by using BIS.  Not sure if it was OK.  I get email on the BB, but keep my laptop and BB messages synchronized becomes a real pain.

  Suggestions?  Thank you very much!

  I'm sorry, my fault for typing. It should have read "is not" allow... see my edit above.

  For personal use of BES, look at a service like hassles.

• New user of blackBerry Smartphones; On Twitter; Help

  Hello! It's nice to be with you... I'm from the Italy. Just a question: Twitter is like Facebook available to Blackberry devices? I have the curve BB 8900 (version 4.6). Pls know me. Thanks to all

  I'm also a fan of ubertwitter. Although trying any other twitter client too.

• New user of blackBerry Smartphones; PDF files; Help

  Hello! I can see the PDFs (as attachments in my email address) on my BB 8900 curve but if I wanto to save/download on my device there is a message saying that "PDF files can be viewed in the device.  Is this OK or there is something wrong with my camera? Any suggestions/advice? Thanks to all

  Hello!

  There is nothing wrong with your BB. Files PDF is searchable as long they remain as attachments to email. Once that they are disconnected which, they are then a native PDF on your BB - for which you need an application on your BB to read. DataViz ToGo apps have in their Premium package. BeamReader is another application. You can search for what you want.

  Good luck and let us know!

• BlackBerry SmartPhones that Support Themes

  Hello, I made a theme and made compatible with these BlackBerry SmartPhones:-1) "BOLD" 2) BOLD 9700) 3 BOLD 9650 9000 4) TORCH 9800 5) curve 6) CURVE 9300 8950 7) of the CURVE 8900 8) CURVE 8500 9) CURVE 8350 10) CURVE 8330) 11 TOUR 9600) 12 PEARL 9100) 13 STORM 9500 14) STYLE 9670 15) in PEARL 8100 16) PEARL Flip 8200 17) CURVE 8300 Series 18) 8800 I just wanted know there there any BlackBerry smartphones that support Themes? Thankx

  Basically in this link of the number model 8000 and higher, but not those of the OS 7.0 or higher.

  http://en.Wikipedia.org/wiki/List_of_BlackBerry_products#Consumer_models_.288000_-_9000_series.29

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• Message from recvd 8700 blackBerry Smartphones that enabled email accounts

  I have a 8700 Blackberry on T-Mobile. v4.1.0.346

  Yesterday I received messages from the activation server for each of the accounts already active e-mail on the device.

  "Congratulations, you have successfully configured (my email address) with your device Blackberry (R). You should start receive new messages in about 20 minutes. »

  Another thing that happened: I have all the hidden accounts and access messages with the mailbox icon. An icon previously hidden from one of these accounts became visible.

  My concern is that there may be another Blackberry device, access my accounts. It never left my physical control.

  Appreciate your help with this problem.

  Thank you

  Hello whitmanrf,

  Welcome to the community of BlackBerry Support Forums.

  Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

  An icon of electronic mail can become visible again as long as new service books were received by the BlackBerry smartphone or because of the theme settings.

  Thank you

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• Alert window of blackBerry Smartphones that won't go away

  After you download Foursquare and restarting, I got the following error message "the application that Foursquare has attempted to open a file connection that is not allowed by the permissions of the application. By clicking OK, it switches to another screen to alert that the contents are not visible and he returned to the same message above. I can't use the phone now. I tried to remove and reinstall the battery but the same persistent problem. Help, please.

  Hi kayaniv

  Welcome to the community

  Please try to start your BlackBerry in Mode safe and that uninstalling that application, may be that the application is in conflict with your device software.

  KB17877 : how to start a BlackBerry Smartphone in Mode safe

  Try it and tell us.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Error message of blackBerry Smartphones that I don't understand

  Hello Blackberry community,

  I have a Curve 9300 and so far, it has worked without problem but the other day I tried to send a BBM and received this message:

  UNTRAPPED EXCEPTION: JAVA. LANG. NULLPOINTER EXCEPTION

  I have no idea what this means and why I receive.  All I can do is press 'OK' and it brings back me to my normal screen.  All other functions work correctly.

  If anyone can help that would be great.

  Thank you.

  Hello!

  Try the following:

  Pull your battery from your BlackBerry Smartphone and then re back into place for the restart of the power.

  Let it Idol for a long time to restart.

• Net_bb_rim_error blackBerry Smartphones - please please help

  My 2 "BOLD" constantly of to net_rim_bb different errors as net_rim_bb_messaging_app and other such errors where it is said the process responds and asks me to terminate. Despite terminate a mistakes very soon many other errors like this show up. I was not able to solve this problem for over 5 hours now and I can't operate anything. Some time my phone connect even if I try to call it. Other times I am able to meet and talk. Its like my phone is partially frozen for missed calls, emails and other icons are the same for the last 5 hours, but sometimes I am able to access some applications however, I'm completely unable to exploit one of my apps and even open other files like e-mail, call log, messages, etc.. I tried reset soft and hard but not completely succeeded.  Please help me as soon as possible. Thank you

  Details of the phone: Blackberry 9700 v5.0.0.680 (1149 Bundle, platform 5.1.0.160)

  Hello and welcome to the community!

  You said "hard reset", but I can't tell if you did exaclty or not... Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you could try to start in safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  and delete the most recent thing (s) you have installed just before this problem started.

  After that, it's an OS Reload try... but we're going to stay on it for the moment.

  Good luck!
  Best!

• New icons of blackBerry Smartphones, I'm confused

  OK guys, I'm really stupid phone... lol, I have a few new icons coming. One is a circle with a t in the middle with semicircles and its under my side of wifi and the other is new 1XEV for I never saw. Help please a girl...

  Here is a list of the icons on a BlackBerry screen.  If you get anything other than these, they are probably associated with third-party apps or network.

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/21204/

  I hope that helps a girl.

• Message from blackBerry Smartphones that will not disappear every 20 minutes

  Hi I get of "[email protected]" he says don't not to open the attachment and it wil be processed by the server. This changes every 20 to 30 minutes and lasts for weeks. My e-mail works fine, but it's very annoying. Any help!

  Hello AlanW,

  While, I stumbled on this thread today that describes the same problem as you:

  http://supportforums.BlackBerry.com/T5/General-BlackBerry-smartphone/weird-messages/TD-p/505349

  try to follow that proposed contributors to do this, it might be useful

• Messages from blackBerry Smartphones that do not exist?

  My phone is a BlackBerry curve 8520 and I get alerts of messages from him and when I look, I see nothing.

  He spends a lot of time

  My BlackBerry will make a noise and when I take a quick glance at my phone, nothing is there.

  Can someone please help me understand this.

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!