New Modem - like get a new modem my printer does not work

Since obtaining a new modem, my printer does not work. The printer is a HP 4500 wireless all-in-one. What should I do?

Hi reillydebra,

1. you have made no changes to the computer before the broadcast took place?
2. do you get an error message?
3. what operating system do you use?

If you use Windows 7, try the steps from the following link:

Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Why can I not print?
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

Additional information:
Check if you need to open ports in the modem.
http://h20563.www2.HP.com/p/_wireless/troubleshooting.html
http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=59455&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3919449

Tags: Windows

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