Please help - internet and anti connection v

Hi, my internet guard going off and alert on my Virgin media v anti keeps turning off, said may not work due to no internet connection, saying: problem with domain name server / "DNS" pulled the plug out and in French - nothing, then suddenly it turns. I have a router that I was no problem, I got a low threat that deleted by me anti-v. It happened this morning when I turn on my pc not anti v this time, but no internet. Well want could someone help me please im not in technique and do you not because of the low threat it can caused something?, I have a screen ect. Thank you for your help and I look forward to solve this.

Try this link: http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1002&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=1&VM_CUSTOMER_TYPE=Cable&CMD=BROWSE_TOPIC&TOPIC_ID=1198

Tags: Windows

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