New update today. Now my firefox crashes whenever I use it. Help!

Updated my firefox and now it crashes a few minutes each time I try to use it. Been using Chrome today and it works great, but my favorites are on firefox, so I would it works again. Help please!

Sorry to hear about the accident. You get the Mozilla Crash Reporter dialog box? If so, your Firefox may have saved some data that would help to find the cause of the problem. You can submit these data to Mozilla and share with the volunteers of the forum to see if it points to the solution. Please see the article "Firefox blocks - ask for help" to get the procedure to get these IDs crash from the very: page crashes (or the disc), then confirm the latest here.

Also, and/or at the same time, could test you mode without failure of Firefox? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

Does not work if Firefox: Hold down the SHIFT key when you start Firefox.

If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

and OK reboot.

Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

Any less crashy?

Tags: Firefox

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