Firefox crashes whenever I try to play a YouTube video

Hi all.

I had an annoying problem since this morning. I am able to view the homepage of YouTube, but whenever I try to watch a video, the player will work for a short period of time, usually a few minutes - and then Firefox will freeze. A minute or so after that, I get a crash report and Firefox crashes. Here's the error reports generated since that began:

Date of the ID report
BP-b766f314-91ca-4B6D-a3d2-732872151004
10/03/2015-20:26
BP-aa6f1e09-94f5-4462-8c60-e1d422151003
05:50 10/03/2015
BP-b48330ab-55e4-452C-B026-3a2082151003
10/03/2015-02:58
BP-ce1b0f3e-eb21-464c-9F0D-1098f2151003
10/03/2015 01:49

It's only Youtube that gives me problems. I tried Twitch and Hulu and each site performed normally. YouTube seems to work very well since I was able to access it on Internet Explorer without any problem. I ran Malwarebytes and McAfee scans since this morning, but the two have developed own.

Any thoughts?

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

You will need to close and restart Firefox after enabling/disabling this setting.

You can check if there is an update for your display driver graphic card and search for hardware acceleration of related issues.

Tags: Firefox

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