No even H.264 in Quicktime format! Help, please.

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  My PC is infected with Vista Antivirus 2012. He keeps me get on the internet, so I can't use malwarebytes or antispywaredoctor because I can't go on the web, even in safe mode. Any help, please. How can I get rid of it when I can't get on the web?

  Try using the Standalone System Sweeper http://connect.microsoft.com/systemsweeper

  You download it on another computer and copy on a DVD drive or USB key. You can then do a scan without starting Windows.

  There is a list of CD received by other vendors antivirus here:

  http://www.TechRepublic.com/blog/security/rescue-CDs-tips-for-fighting-malware/3803

• Product key missing so I can't even get into my office! Help, please

  Hello.  I have a desktop computer using Windows XP Pro and when I tried to reinstall windows, asked me to provide the product key that I don't have.  I don't have my Windows XP Pro upgrade CD, but not the info product keys.  How to get out of it, or how and where can I get this particular information?  Please advise as soon as POSSIBLE!

  Thank you

  If your XP running and active version was still running, you can use a program to retrieve the PK;

  http://www.magicaljellybean.com/KeyFinder/

  If you do not, we can not help you.

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• I can not connect to google gmail, even using the latest version of firefox, even I enable all cookies. Help, please.

  My version of firefox is: 15.0.1. I can go to the Google gmail page, but cannot open a session. I was asked:

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  Thank you

  Try checking for a setting specific to the site here:

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  If you have Firefox set to "use the custom settings for history", click on the Exceptions button to check google.com or www.google.com entries.

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  In addition to built-in features, some modules or external software might block cookies. You have related to privacy modules here that might be relevant:

  Orange Firefox button or classic menu Tools > Modules > category: Extensions

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• On XP and FF 5.0.1, but NONE of the graphics on a Web site are visible. Even the ICONS are blank. Help, please!

  This has occurred since the new version of Yahoo mail is acting funny in IE8. It works fine in Mozilla, with the exception of the graphics issue. And if I go to all the other sites (not just yahoo), they all have similar problems.

  Is he missing pictures then make sure you are not block images from certain domains.
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  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

• You will need to download the quicktime plugin to use the Blackboard for the school site. can not find the plug-in but downloaded real quick time. help please, thank you!

  Hello

  I need to download the quicktime plug-in to use certain features on the site, Blackboard, for school. Plugin cannot be found and I downloaded quicktime. Help, please.

  Thank you

  Kirsten

  The QuickTime plugin is part of the QuickTime multimedia player.

  See:

  • https://support.Mozilla.org/KB/using+the+QuickTime+plugin+with+Firefox

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  Try to perform a restart- restart your iPhone, iPad or iPod touch - Apple Support

• How to select the audio language in the Quicktime format.

  as title, I have couple of the film which have an audio language 2 when I play on Quicktime it mix together 2 audio.

  can I know how can I do to select the main audio language?

  Hi nothing Jack,.

  I understand that you are not able to choose which audio track plays for your Quicktime movies. I know it's important to understand the language in your videos, so I'm happy to provide some clarification for this.

  When you watch a video in Quicktime format, use the menu bar to select view > languages. From here, you can choose which you do not want to use the audio track.

  Thank you for using communities of Apple Support, cheers!

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  Clear the cache and cookies from sites that cause problems.

  "Clear the Cache":

  • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.org/KB/safe+mode

• HP PROBOOK 4520 s: my touchpad light can, t activate. When I double tap, he can't even light up. Help, please.

  My touchpad light can, t activate. When I double tap, the yellow light can not even turn on. Help, please.

  Hello DS1994,.

  Welcome to the forums of HP.

  Please try to reinstall the driver:

  http://WHP-hou4.Cold.extweb.HP.com/pub/SoftPaq/sp48501-49000/sp48843.exe

  Make sure you restart your laptop after the procedure.

  + Make sure you press exactly on the light itself, I know that some laptops fighting a little more than others.

  Drunks.

• The predictive text on my iphone 4S has stopped working even though I turned on. Help?

  The predictive text on my iphone 4S has stopped working even though I turned on. Help?

  Greetings Emmyneo,

  It seems that the predictive text on your iPhone stop of work not at all. Is this correct?

  First thing I would suggest would be to turn off predictive text, and then turn it back on again. The place to do this is in settings > keyboard stop predictive , then press. See this help page for reference - Enter text - iPhone

  If the predictive text feature was not returned as expected, quit all running applications and try again.

  Force an app to close the iOS

  If the problem is still present, restart the iPhone-

  Restart your iPhone, iPad or iPod touch

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• I bought Halo 2 for Vista, but who like OS Windows XP Pro, just can't launch the startup.exe, I search the community, there is a rumor that it won't work even with the patch. Can someone help, please?

  I bought Halo 2 for Vista, but who like OS Windows XP Pro, just can't launch the startup.exe, I search the community, there is a rumor that it won't work even with the patch. Can someone help, please?

  Unfortunately, Halo 2 does support Windows Vista and more.  Windows XP is not supported.  There may be 3 party hacks that can make it work, but they are not taken in charge and potentially dangerous.

  Paul Smith - MVP for Windows desktop experience... I crawled off NNTP - for now. Detachment Aldershot, United Kingdom. On the internet at windowsresource.net and dasmirnov.net. Please post back to let us know what works and what does not. :-)

• I'm trying to install Quicktime / itunes, but I still find the icon indicating that there is another ongoing installation. I tried to see what the installation is still ongoing, but have'nt found nothing. Help please..!

  I'm trying to install Quicktime / itunes, but I still find the icon indicating that there is another ongoing installation. I tried to see what the installation is still ongoing, but have'nt found nothing. Help please..!

  Hi JDSoor,

  Thanks for posting. Two or more instances of the service Msiexec.exe cannot be launched at the same time for two different products. An install or repair processes should finish before the other process can be launched. Go to processes in the Manager of tasks (so press CTRL ALT + DELETE) then press the processes tab and look for to MSiexec.exe and press "end process." You may need to do more than once.

  I hope this helps. Let us know if this or do not resolve your problem.

  Thank you

  Shawn

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I am trying to upgrademy vista for the next operating system or even 10 if possible and I can only do what I need help please

  I'm trying to upgrade my vista to the next operating system or even 10 if possible and I can do what I need help please

  Hello

  There is no free upgrade Vista to 7, 8.1, or 10.

  Follow these steps before you buy Windows 7.

  Microsoft sells more than 7; Try Amazon.com.

  Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

  If this is not available, Windows 7 will not properly work for you.

  Run the "Windows 7 Upgrade Advisor.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

  Check if your specifications are compatible for Windows 7:

  "Windows 7 system requirements"

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  "Windows 7 Compatibility Center" for software and hardware:

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows 7 upgrade paths:

  http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

  «Installation and reinstallation of Windows 7»

  http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

  @@@@@@@@@@@@@@@@@@@@@@@@

  Follow these steps before buy you and upgrade (new installation) of Windows 8.1.

  Check if the manufacturer of your computer/laptop has Windows 8.1 drivers available for your model.

  If this is not available, Windows 8.1 not install and work properly for you.

  There is a lot of information in this first link from Microsoft:

  Download and run the Windows Upgrade Assistant 8.1 of to see if your machine is compatible Windows 8.1 and read the update for Windows 8.1: FAQ here

  "Update to Windows 8.1: FAQ".

  http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

  "8.1 for Windows system requirements.

  http://Windows.Microsoft.com/en-us/Windows-8/system-requirements

  @@@@@@@@@@@@@@@@@@@@@@@

  How to buy Windows 10:

  http://www.microsoftstore.com/store/msusa/en_US/cat/Windows/CategoryID.70036700

  But first make sure that you have the correct configuration and your computer manufacturer provides the right drivers for 10.

  https://www.Microsoft.com/en-us/Windows/Windows-10-specifications#sysreqs

  " System requirements Windows 10"

  https://www.Thurrott.com/Windows/Windows-10/3884/Windows-10-system-requirements

  Microsoft deploys Windows 10 available as free upgrade to Windows 7 features, Windows and Windows Phone 8.1 8.1 qualified. It will be available from July 29, 2015

  "FAQ Windows 10.

  http://www.Microsoft.com/en-us/Windows/Windows-10-FAQ

  See you soon.