no help from audio output

Please help someone...

I have hp 2312ax g6

There is no sound in my laptop

I took it to the hp service center and they said that the audio port on the mobo is damaged

motherboard should be replaced.

I have two audio device

1 amd

2 idt

is it possible that I can get audio output

Hi legendary92,

I tried it myself and it happens. Which country are you? There is a country option in the upper right corner, and mine was created in the United States. Also, you might be able to find a replacement using the part number in the goals, there are a number of third party sites that sell HP components. Unfortunately, I can't recommend a particular site.

Thank you

Tags: Notebooks

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