No image with customized image of Windows 10 Acer Iconia W510

I'm trying machines Acer Iconia W510 image with an image of Windows 10 we did. We have already photographed a few tens of individuals. A dozen, however, refuse to take the picture. They are currently on Windows 8. The image on an external hard drive that plug us into the USB port.

The steps I take to the imaging process are as follows: "Change PC settings"->"update and recovery"-> "recovery"->"Advanced startup" and I click on the button 'Restart now', who sends me to a screen with three options, continue to windows 8.1, troubleshooting, and turn off your PC.

I select 'Troubleshoot '->' Advanced'-> "Image system recovery"

The Acer screen appears with "Preparation of the system image recovery" at the bottom. I sign in the administrator account when prompted to choose an account.

A window appears and scans for images. I selected the "Select a system image" option and then select the correct image of Windows 10.

Then, I select the only available option for "select the date and time of the system image to restore.

After that, there is a message that says "for the restoration of this computer, needs of Windows to format the drive that the Windows recovery environment is running on." To continue with the restore, shut down this computer and it boot from a Windows installation disc or a disc repair system, then try the restore again. "At this point, I have no way to continue.

Even if I plug the USB recovery drive we used, I get the same message. I don't know what the problem is or how to get past. Any help is appreciated!

Hi Ryan,

According to the description, you can not install updates and the this issue may occur if one or more of the following conditions are met: 

  1. The Windows Update database is damaged.
  2. Antivirus software is configured to scan the folder % Windir%\SoftwareDistribution.
  3. Service (BITS) Background Intelligent Transfer Service does not receive a content link header.
  4. A required system file is incorrectly registered.

Try it out below mentioned methods and see if it works for you.

Method 1

First of all, I suggest you run Windows update troubleshooting tool to get the problem automatically detected and corrected. This fixit checks the configuration of the Windows Update components and repairs, fixes incorrect Windows Update the locations of data and records of necessary services. For the race, the troubleshooter refer to sub article what can I do if I have problems to install updates.

Windows Update: FAQ

Method 2

I suggest you to check if you are able to access Windows Update services and also make sure that the following services are started. If it is not started, follow the listed below as follows:

a. press the Windows key + R, type "services.msc" (without the quotes) in the Run dialog box to start, and press enter.

b. Locate the Windows Update service.

c. right-click on the Windows Update service and select Properties.

d. in Startup type, select enable.

e. click Start under Service status.

f. click OK.

g. Repeat steps c to f for the following services :

CSP & Background Intelligent Transfer Service.

If these steps do not help to solve the problem, you can proceed to the step below and check.

Method 3

If the problem persists I suggest to reset the Windows Update components and for this, try to run the fixit described in the following article. If you already tried the fixit even before that I ask of you rerun the fixit.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways

Keep us.

Kind regards

Tags: Windows

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