asccess refusal for printer

I am denied access to the printer wizzard or I can not install a new printer or deleted the one that is on my computer

Hi Greg,.

Generally, this problem is caused because of any third party/PPP program or because of problems with authorization. I would like to know some information about this problem so that we can help you further.

1. do you get any error code or error message?

2. is it a network printer?

3. What is the number of brand and model of the computer and the printer?

4. have you made changes on the computer before this problem?

I suggest you try the steps in the Microsoft Help article and check if it works for you.

Solve printer problems:

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Please respond with more information on this issue, so that we can better help you.

Tags: Windows

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