No longer works as before, on any computer I've had...

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• I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer

  I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer with a Mac.  You can check the number you customer service gave me, L. Fernandes: < num series kglad deleted >. I give you my phone number in Paris: < phone number deleted - kglad >. Best account. Chantal

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  p.s. This is a public forum.  the display of your phone number is a bad idea and display your serial number will get it banned (or used by someone else and will not you).

• After the update to OS 9.2.1 connection of my mini iPad with a VGA projector no longer works... Any clue?

  After the update to OS 9.2.1 connection of my mini iPad with a VGA projector no longer works... Any clue? Thank you

  Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings

  If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

  Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

• HDMI connection no longer works on Studio 15 laptop computer

  I have a portable Studio 15, which is only 6 months old and I regularly used the HDMI output to connect directly to my Sony Bravia TV to watch the BBC iPlayer, etc..  It worked perfectly well until Thursday when I plugged the HDMI cable and the laptop was not thankful it being attached another screen.  Normally, what happens is that once the cable is connected the laptop automatically detects the TV and switches on the TV as my main screen and my laptop as the secondary display screen.  If I close the lid of the laptop the TV remains as main display.

  Thursday, but nothing.  I have reset the TV to factory settings, I also checked the cable and it worked very well and so was the TV when I plugged in my Blu Ray player.  I'm afraid that the HDMI port on the laptop can be fried, but I wanted to check other options before calling Dell.  Unfortunately, I don't have access to another screen/TV with HDMI, so I am not able to check if the HDMI Jack on the laptop is dead.  There has been no updates installed on the laptop just before this problem and as far as I can say that nothing had changed between my Wednesday night disconnect and try to reconnect the cable on Thursday night.  I even tried FN + F8 nothing consider the laptop is not recognizing the fact that TV is not recognized as a screen is not recognized in the first place.

  As I mentioned above, the laptop is old with only 6 months: -.

  Vista Ultimate (fully updated)

  256MB ATI Mobility RADEON HD 3450

  Any help provided would be fantastic.

  Have you been in display properties and made sure the 'Extend' option is enabled?

• Webcam no longer works after getting the repaired computer

  My laptop crashed and after getting it fixed, my webcam is not working. I have to re - install something to make it work again?

  Hello

  try to go to your site to manufacturers of portable if a built-in webcam and get a download section

  look for vista drivers software and a manual for your laptop model

• Password no longer works to connect to the computer

  I lost the password on my computermain page

  * original title - my stoppedd of passwords workin for the home page I have not reset disk I just the disk that came with it? *

  Hello

  If you know your password but vista does not read the information below

  http://support.Microsoft.com/kb/940765

  If the front is not the case read this:

  I'm sorry, but the strategy of microsoft in these forums is that without assistance will be given about lost or forgotten passwords

  read the policy at the link below

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

• Satellite A300 - 10 M - adapter no longer works

  I've had my Satellite A300 - 10 M for 5 months now.

  Today the power adapter went 'pop' (literally with a ' pop' sound) and no longer works.
  Battery is fine, computer laptop is fine, it is just the power adapter.

  I have the reliability of refund thing so I phoned this number first, but they are not open on a weekend.
  Since this is a day Bank holiday here in England, I will probably be able to get through until Tuesday.

  My warranty will cover the replacement of the adapter?

  I have to send my laptop in, or will they send just the replacement AC?

  Thank you

  Hello

  Of course the warranty would cover the replacement of the power adapter.

  As far as I know that the international standard warranty covers all parts of a year long laptops.

  Your laptop is 5 months old and so the warranty should still be valid!

  Get in touch with your ASP your country and ask for help!

  Greetings
  Chad

• Option-click on WiFi no longer works

  Given that I have updated to OS 10.11.2, I noticed that option-click on the WiFi icon in the menu bar no longer works.
  Before, he used to show me expanded its WiFi stats and the ability to open wireless diagnosis. Now, it's just

  Watch just the standard WiFi menu.

  Does anyone else have this problem?

  Option-click still works for me... info WiFi extended display and the ability to open wireless diagnosis.

  I use OS X 10.11.2.

• My internal microphone no longer works after that was plugged in a mic

  Hey guys!

  I bought the HP Envy 13 spectrum (13-2113TU) earlier, and everything was smooth and functional until yesterday when I plugged it in one of these headphones with the MIC designed for phones in the 3.5 mm plug. For a second, that it did not work, but after that the external microphone worked fine. However, I find that after using the earphone, the internal microphone no longer works on Skype or any where else and it seems there is no way to test whether it is functional or not.

  In the audio Panel, there is only the stereo mix and microphone option external availible under recording devices. I checked the boxes that says see the disabled and disconnected devices but there seems to be no way to activate the interal peak. All audio drivers are up to date and nothing is cut.

  Nobody knows what is happening and what are the steps I could take to solve this problem. Thank you.

  Hi Shabab,

  I understand that your internal microphone no longer works after that a microphone is plugged into your HP Envy 13 of spectrum. If you follow this document on the microphone does not work after a webcam or a microphone USB is installed, it should solve your problem.

  http://support.HP.com/us-en/document/c01926155

  I hope this helps.

  Thank you

• Audio and video files that has already worked on my computer no longer works.

  Audio and video files that has already worked on my computer no longer works and I get one of the three messages which are as follows:

  (1) the file can be used (but it is not used by another program, and then media player that I use to try to read the audio/video file)

  (2) you may not have access to the location of the file (and yet I am the administrator of the computer, I am the only user with access to the computer and I installed the files myself and they have worked fine up until now.)

  (3) your proxy setting may be incorrect (I use automatically detect my proxy settings that is the same settings I use for my network and the Internet.)

  All of the files in question worked previously but now continue to show these problems. If anyone can give me any information as to how I can get these files restored to their values of work please feel free to respond below or send a personal email with your solutions to * address email is removed from the privacy *

  Yours,

  Brent

  Hi Brent,

  You can try to uninstall last updates window who installed or do a system restore to a point before the updates have been installed and then install updates one by one to see which update is causing the problem.

  Method 1:

  You can read the following article to remove an update.

  Remove an update

  Method 2:

  If you cannot uninstall the updates, then you can try to perform a restore of the system to a prior restore point you have been affected by the issue.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  To run the system restore, you can consult the following link:

  System restore

  System Restore: frequently asked questions

  Method 3:

  Try to install updates one at a time to see the update is causing the problem.

  Install Windows updates

  Hope this information is useful.

• VPN access no longer works after upgrade from 10 IOS!  Any input to fix?

  VPN access no longer works after update IOS 10!  With the help of an iPhone 5 or 6, our employees use their hotspot phone to connect to our VPN.  Suddenly, he broke Monday after the upgrade to IOS 10.  We have experienced many versions of IOS, and it has always worked.  Any patch available?

  Hello howlindaug,
  Thank you for using communities of Apple Support.

  If I understand your message that your employees will no longer be able to connect to your virtual private network with their iPhone 5 or 6 after the upgrade to iOS 10. Sierra Mac OS and iOS 10 delete a VPN profile PPTP connections when a user upgrades from their device. If your VPN is a PPTP connection, you'll want to use one of the options listed in the section below:

  Prepare for removal of PPTP VPN before upgrade you to iOS 10 and macOS Sierra
  

  Alternatives for PPTP VPN connections

  Try one of these other VPN protocols for authentication by user that are safer:

  • L2TP/IPSec
  • IKEv2/IPSec
  • Cisco IPSec
  • VPN SSL clients on the App Store, such as those of AirWatch, Aruba, Check Point, Cisco, F5 Networks, MobileIron, NetMotion, Open VPN, Palo Alto Networks, Pulse Secure and SonicWall

  Best regards.

• Online help the link no longer works in any of my programs. Any ideas on fixing this?

  The help on most of the Programs tab includes links to online support. It often has a link to the homepage of the software. All of a sudden these links no longer work. This seems to be true for all of my installed programs.

  Hello

  1 how long have you been faced with this problem?
  2 do you have you can all changes on the computer before this problem?
  3. are you able to browse the internet?
  4. do you get an error message?

  In response to the questions above could help us help you better.

  Check if the problem persists in the clean boot state.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

• reboot no longer works on computer

  Don't know why, but when I click on reboot on my computer is no longer works, and sometimes closing does not work either... I have vista, everything has been updated, any suggestions?  Thank you!

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ---------------------------------------------------------------------------

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes without doing anything - then right click on the task - bar
  The task manager - take a look at stored by - Services - process - it is a quick reference (if you have
  a small box in the lower-left - show for all users can check only).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG and then display a list of the people here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what are the files, registry keys and other objects processes have opened, the dll
  they loaded and much more. This exceptionally effective utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to startup automatically when your system boots and you
  opening of session. Autoruns also shows you the full list of registry and file locations where applications can configure auto-
  start the settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  WhatsInStartUP - free - this utility displays the list of all applications that are loaded automatically when Windows
  starts. For each request, the following information is displayed: Startup Type (registry/Startup folder).
  The command - line String, product name, file Version, company name, location in the registry or the file system,
  and much more. It allows you to easily disable or remove unwanted programs that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window Watcher says it all, reporting of any window created by all running programs, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Error: ' Pictures.library - ms no longer works. " This library can be removed safely from your computer. Records that have been added will not suffer' while accessing the image library.

  Title: Picures library no longer works?

  Whenever I try to open my library of images, I get the error message "Pictures.library - ms no longer works." This library can be removed safely from your computer. Records that have been added will not suffer. "It allows me to take pictures with my webcam or anything like that.

  Hi Love_atomic,

  Thanks for choosing Windows 8.
   
  I understand that you receive error message when trying to access the image library. I'll be happy to help you with this problem.
   
  (1) did you do changes on the computer before this problem?
  (2) is the issue limited only with the specific folder?
   
  I suggest you to follow the steps and check if the problem persists.
  (a) open Windows Explorer .
  (b) with the right button on image library , and select Remove.
  (c) click Yes to confirm.
  (d) then right click on libraries in the navigation pane.
  (e) select restore default libraries.
  
  Note: Deleting of a library does not delete the contents of the included folders. However, you need to add or include your folders manually, if necessary.
   
  I hope it helps. If you have problems in the future, please let us know. We will be happy to help you.

• I bought several images, when I try then the downloaded on my computer, he tries to charge me again! Any ideas? I bought a lot of images before without any problem.

  I bought several images, when I try then the downloaded on my computer, he tries to charge me again! Any ideas? I bought a lot of images before without any problem.

  Hi Matthew,

  You view the image in one of your libraries? If so could you please open the menu under your avatar and choose the license history. From there, click on the image ID for your image and download it here. I recently posted a bug about what you described above. If these instructions do not work for you please answer and let me know.

  EBQ