No option to enter a serial number of product code.
I followed the link to use to convert a product code, serial number and connected, but the next page still only gave me the option to enter a serial number. How do I accept my code?
Using redemption code
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
Tags: Adobe
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Remark Office OMR
I've been remark office omr 8.1 installed on 32-bit windows vista (intel pentium DC) for the last year laptop. Now plan to move it to a more recent hardware and the OS.
I'm trying to install Office note 8.1 on Windows 7 Home Basic 64 bit (on laptop AMD E450 DC base). But am getting this error message immediately after you enter the serial number and authentication code. I tried to install different versions of the .net Framework (from 1.1 to 4), but nothing seems to solve the problem.
I even tried to install it in mode compatibality. but no luck.
Here is the error message (between BEGIN and END lines)
-BEGIN-
An error occurred instantiating the object of authentication. Please restart your computer, and they run the Setup again.
Error number = 2147219705Error = description
------ END--------
Appreciate any help
Thank you
SJ
Just for the follow-up of this: I have sent comments, and they responded in 20 minutes with:
Please contact the Support of the note. I'm sorry that you are experiencing this error, but it seems by the error message that you install note on a Windows 7 computer. This error is caused by a Microsoft security update that was released in July 2011 for Windows 7 and caused upward to change our software. Here is access to our Download Center for you to install the version 8.4 of note. You will use your current serial number, license key and authentication code.They then provided a link to their Download Center where I could download 8.4E - mailer to * address email is removed from the privacy * and they will answer you. They have great customer service. -
I recently bought a Macbook Pro and can not download my Photoshop CS6 extended. I have a serial number and product code the product disc, but, but still am not able to download my product. All the instructions say "double-click install.app" but this seems to be a non-existent option on my computer. I even bought a drive USB superdrive for the sole reason to put in my product directly drive download and it does not work either.
I also tried to install directly from the site Web Adobe - my serial code was denied, but I only used it on my old laptop, so it is supposed to work again.
It seems equally clear that Adobe did the download of older products as difficult as possible for past clients. This is ridiculous. I spent hours trying to get this to work and have gotten nowhere. Does anyone have advice for me?
It is not known if you encounter a problem downloading or installation problem, but it looks to be an installation problem.
If it's really a problem downloading, file links are below.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC | XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 10, 11, 12, 13. 9,8,7
- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
window using the Lightroom 3 link to see these "important Instructions".
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I cannot install lightroom, it does give me an option to enter my serial number.
Hi everyone, hoping someone can help me. I have this version of lightroom 4 is installed on my iMac and had no problem putting it on. I just tried to install it on my macbook, and it doesn't seem to do it. Whenever I want to install it, it says installation complete, so I'm going to open it and the process is repeated. I never actually do the program on my device and therefore cannot put my serial number in access.
It's getting frustrating now, and I need to use it. No on the cat seems to have ideas.
Thank you
Joel
I really think you are by clicking on the icon of evil. The icon to start the program is different from the one that you used to install Lightroom. Go to your applications folder and find the program Lightroom and double click on it from there and see if it will start.
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Is it possible to get the serial number using product code?
I lost the box and the sheet of paper where the code was written. Is there a way to get the serial number by the product code?
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Need serial number for product code
Anyone know how I can get the serial number for Photoshop teacher edition product code? I want to install on my new laptop and have no serial number nor do I know where to go for this SN.
Hi Marlene,
If this is the edition of creative cloud that you will not need a serial number actually CC does not use them. I haven't used the version educational but suspect the installation procedure is the same as regular CC, and which differs only from the way it is paid for. You can benefit from this video
Terri
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Entering the serial number for Lightroom 5
I just got a new computer and I am trying to transfer lightroom on my new computer. I downloaded it but it does not give me the option to enter the serial number. In fact, it is downloaded, but when I click on the icon of the only option is to download it over and over again. Someone knows what to do?
Hi Susanp73601612,
Please use the following link to download Lightroom 5: install Photoshop Lightroom.
Click here to learn How to download, install and activate Adobe applications.
Let us know if that helps.
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I bought Lightroom 6 DVD. I'm going as far as to enter the serial number. After you have entered the serial number, the only option is 'Back '. Any suggestions?
Delete... I managed to install Lightroom 6. The problem is a
error serial number by me. Thanks for your help... Jim
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What should I do after entering the serial number when it is options?
What I do after entering the serial number and then go to the Options?
It won't go any further.
Hi John,.
Please mention the name and version of the product you need help with, also mention the operating system, on which you try to install and activate the product.
Kind regards
Bani
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I'm unable to install Adobe Creative Suite Design & Web Premium, even after entering the serial number under license. There is a message that says that the Adobe product much be not genuine. I have 8 licenses that I had installed on 2 computers with no problems. But the 3rd computer begins to complain that there cannot be a genuine version. I need some advice please.
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Software not valid https://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html
CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
.
You MUST use the special version and the serial number on the page, not your original drive or serial number
.
NOTE that CS2 will not install on a "modern" with an Intel Mac
When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option
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My Creative Suite CS6 Production Premium seems to have lost its serial number info. How can I re - enter my serial number?
See if there is an option 'Enable' in the Help menu. If this is not the case, try to uninstall using the CS cleaner tool, and then reinstall.
Adobe Creative Suite cleanup tool
helps resolve installation for CS3 thru CS6 and creative cloud problems
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I bought Photoshop elements 13 at BestBuy and I try to download on my MacBook Pro without CD. The redemption code gave me a serial number, but when I entered the serial number, it tells me it is invalid.
See if the following can help:
Error "serial number is not valid for this product". Creative Suite
If you wish to contact try to Support from Adobe using cat...
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
Why was asked to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.
After I sign up with e-mail address and password, I wonder also enter a serial number which I did not have...
Hello
In order to activate the product should obtain the following option: -.
-Use the trial subscription or
-J' have a serial number
Please select the option - use of the trial or subscription, and then click next - restart Acrobat and sign in with your Adobe ID
In addition, you can view the following for more information on activation problems:- Activation & deactivation help
Kind regards
Mohamed
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Hello, I just installed CS6 master collection in the history of the order, and when I try to enter the serial number it tells me that: serial number you provided is valid, but no product calling can not be found on this computer. Then it gives me options in the drop-down menu, but the Master Collection CS6 is the only one not listed is not in a menu drop-down.
Your CS6 must have been bought an upgrade. He asks you to select/provide is the name/serial number of the previous version, you bought that qualifies you to install and activate the CS6 upgrade version... it would probably be CS5.5 CS3.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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Copy of cancelled subscription CS6 PS won't let me enter my serial number of retail
I bought a subscription to Photoshop CS6 a week ago, I decided I'd rather have the commercial version. I have a copy of detail, with a serial number in the box.
I called Adobe to cancel my subscription, and it is marked as cancelled now, if the cancellation email says I can continue to use the subscription until next month.
I have disabled Photoshop, expect that I would then be able to enter my serial number of retail, but when I try to allow, is not even allow me to enter a serial number - it just detects the subscription (today simply cancelled, but still active) and says thank you very much.
I would like to enter my serial number of detail without waiting a month for the subscription cancelled completely disappear.
I understand that it's not exactly a terrible to have problem, and it isn't a big deal. But is it possible to force him to get me my serial number, even if the subscription is still active? I prefer to avoid the copy of downloaded subscription uninstall and reinstallation of the (ugh) DVD in retail box - especially if this one will be just choose the subscription too!
I found the answer myself:
1. disable the Photoshop (via the Help menu) on the internet.
2 quit and then restart Photoshop. He'll now think this is the trial version of Photoshop Extended and it will ask to enter the test with your Adobe account. Don't, don't.
3 exit and then restart Photoshop again. It will say there are 30 days in your trial, and you can either click on the button 'License' or 'proceed with the trial. First of all, disconnect from the internet (turn off wifi to your computer, or such - make sure that there is no internet connection).
4. click on "license". It will fail to connect to Adobe and will then give you an option "enter serial number".
5. Enter your serial number, reconnect to the internet and send the serial number. Let him register the serial number of your Adobe account online.
6 quit and then restart Photoshop again and you're done. Your Adobe account online will display your new Photoshop serial number registered.
Phew. But at least he doesn't have to wait a month, or to uninstall/reinstall.
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