Copy of cancelled subscription CS6 PS won't let me enter my serial number of retail
I bought a subscription to Photoshop CS6 a week ago, I decided I'd rather have the commercial version. I have a copy of detail, with a serial number in the box.
I called Adobe to cancel my subscription, and it is marked as cancelled now, if the cancellation email says I can continue to use the subscription until next month.
I have disabled Photoshop, expect that I would then be able to enter my serial number of retail, but when I try to allow, is not even allow me to enter a serial number - it just detects the subscription (today simply cancelled, but still active) and says thank you very much.
I would like to enter my serial number of detail without waiting a month for the subscription cancelled completely disappear.
I understand that it's not exactly a terrible to have problem, and it isn't a big deal. But is it possible to force him to get me my serial number, even if the subscription is still active? I prefer to avoid the copy of downloaded subscription uninstall and reinstallation of the (ugh) DVD in retail box - especially if this one will be just choose the subscription too!
I found the answer myself:
1. disable the Photoshop (via the Help menu) on the internet.
2 quit and then restart Photoshop. He'll now think this is the trial version of Photoshop Extended and it will ask to enter the test with your Adobe account. Don't, don't.
3 exit and then restart Photoshop again. It will say there are 30 days in your trial, and you can either click on the button 'License' or 'proceed with the trial. First of all, disconnect from the internet (turn off wifi to your computer, or such - make sure that there is no internet connection).
4. click on "license". It will fail to connect to Adobe and will then give you an option "enter serial number".
5. Enter your serial number, reconnect to the internet and send the serial number. Let him register the serial number of your Adobe account online.
6 quit and then restart Photoshop again and you're done. Your Adobe account online will display your new Photoshop serial number registered.
Phew. But at least he doesn't have to wait a month, or to uninstall/reinstall.
Tags: Adobe
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