No serial number for FB4 - help!
So, I talked to 5 (.. .andddd now...) (6) adobe phone reps and lost almost an entire day on this issue, so please forgive my tone when it exists.
-I own CS4 Web Premium (which I was told by everyone - my boss, forum posts, all 6 phone representatives - that it is bundled with Flash Builder 4 separately, if I choose to install it)
-There is only a CS4 download on the website of licenses (no FB4) so I installed the trial (which has expired since)
-I enter my CS4 Web Premium series and it does not work: "this serial number is not valid for this product."
-J' tried to reinstall the software and enter the serial number with the installation and get the same error.
I talked to all adobe phone support Dept. It is including sales and no one can help me.
In the past (a few weeks ago), there was a form I could use to request a serial number FB4 if I had CS4: https://freeriatools.Adobe.com/cs/
But now, go to this web site redirects to the home page of CS5 (which comes with FB4 in Setup).
The last phone support person told me she'll be climbing my case and they will be in contact by e-mail.
I'll just find a serial number of Flash Builder 4 online somewhere just so that I can get a job done today. I'm sure that causes all sorts of problems when I go to reinstall with my serial number that is, but I can't sit here twiddling my thumbs more.
Anyone out there has any idea what I need to do? Flash Builder 4 _really_ comes with CS4? If so, I will not buy another copy if I already own a license just to get a serial number. But if someone from adobe can tell me that's not, I'm sure that my boss will be happy to buy it.
Someone give my effin serial number! (#! (#! ()#! ()#*!) (()#! HA.
Hello
I'm sorry that you weren't able to get a clear answer to your question through our support channels.
We ran a special offer limited time that buyers of Web Premium CS4 has provided the opportunity to obtain a license for Flash Builder 4 Standard. With the release of CS5 the existing offer of Web Premium CS4 expired, so why the site you referenced is therefore more accessible.
Even if you are outside the redemption period of the offer, we will provide you with a license key for Flash Builder 4 Standard. Please write to me (shorten on adobe.com) with your CS4 serial number and I will send you a serial number that will work for Flash Builder.
Thank you
Andrew Shorten
Senior Product Manager, Flash Builder
Tags: Flash Builder
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