No sound after installing Windows Vista SP2

Vista service pack 2 and the loss of its

Windows vista 32 bit
I installed vista service pack 2 update and lost sound, I restored my computer to service pack 2 and sound istalling pre was there. I have re-installed now update sevice pack 2 and its missing again. It's the same with service pack 1 and I had to restore my computer to factory settings to retrieve the sound. I really don't want to have to do it again.
I tried the microsoft fix that says everything is fine. I've done all the things suggested on troubleshooting audio from vista - still no sound. My internet explore keeps reloading when I don't have service pack 2 installed.
What can I do to fix this?

Like Nettie63, after SP2 has been installed, my sound on the left and the utility 'fix it' said everything of fine.  I tried the fix above with the research of STacSV64.exe that by pasting into the search bar.  However, he said that there was no file so I couldn't just double-click on it.

What do you recommend?   Thank you very much.

=====================================
Have you tried all the suggestions in the following articles:

No sound in Windows

(948491) how to troubleshoot sound
problems that you experience after having
install a Service Pack for Windows Vista
http://support.Microsoft.com/kb/948481/

(948465) information about Service Pack 2
for Windows Vista and Windows Server 2008
http://support.Microsoft.com/kb/948465

Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

Tags: Windows

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