No sound for videos .wmv

I am running Windows Vista Home Basic and Windows Firefox 3.6.3. I can get audio of youtube, but nothing for the .wmv files. This coincides with a couple of Java being blocked by Windows Defender files. don't know if it's a coincidence.

Hi marjomeara,

 
1. How do you try to play .wmv files?
2. what program you use to read the .wmv files?
 
If the problem is on Firefox, try the following steps.
1. open Firefox and visit a site that should play a sound.
For example, go to the website YouTube and play a video.
2. click on the volume icon in the Windows taskbar.
3. click on mix. The Volume Mixer window will appear.
4. make sure the Firefox slider isn't at the bottom.
 
Visit this link for more information: http://support.mozilla.com/en-US/kb/No+sound+in+Firefox
 
If the scenario is different, so please give us more details on the issue, so that we can better help you.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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