No sound when you listen to XM through Windows Sidebar

My Dell laptop has sound and works very well, HOWEVER, I am not able to hear any music when I'm listening to XM via Windows Sidebar. I know it is connected, but not all the sounds will play.

Hi Srhtx,

  • You are able to get the sound when you use other gadgets in the sidebar?
  • Did you get the sound earlier on this computer on XM radio on the sidebar?

I suggest to access XM Radio using Windows Media Player on your computer and check if you can hear the sound. To play in Windows Media player follow the steps below:

a. open 'Windows Media Player'
b. Select 'display '.
c. Select "online stores".
d. Select 'XM Satellite Radio' in the list of online stores and continue by entering your user name and password.

If you are able to hear sound in Windows Media Player, you can contact support XM radio to check if you need to change the settings.

Link to contact XM radio support:http://www.xmradio.com/help/index.xmc

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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