No support of Adobe for the members of the CC team if you installed Parallels on your Mac.
No support of Adobe for the members of the CC team if you installed Parallels on your Mac.
First of all, let me tell you clearly my iMac is running native OS X 10.8.5 and Cloud Adobe Creative applications are installed on iMac running natively in the OS X system environment. I only have 8 of Parallels Desktop for Mac installed to run Microsoft Office software in Windows 7 when necessary (because PowerPoint for Mac sucks big time compared to the PC version)... absolutely no CC Adobe applications have been installed on PC environment virtual Parallels.
I had problems with Creative Cloud Desktop, not updated so I uninstalled and tried to install the latest version of Adobe. Then, I get the following error:
We encountered the following problems:
It seems to be a problem of access to a critical file during the download. Troubleshooting tips. Please visit our customer support page. (Error code: 204)
[retry] [Cancel]
This has happened for the last week. Because we have been so busy at work, I waited until the end of the week to contact the 24/7 chat support.
This went well. I shared my office with the agent who was adjusting the permissions of a folder. The problem came when he started on Parallels and not the MAC chrome and tried to install the EXE PC version of CC Office. When I pointed out to the Agent it instantly stop sharing screen and shown in the chat window that virtual machines are not taken in charge and I have to find my own solution without giving me the opportunity to explain.
Whenever I tried to throw the cat again I limit as he tried to explain that Adobe CC ran natively under OS X native and Virtual PC has been separated to this
Only after my 4th attempt (having cut a pasted my argument in the chat window) has a get any more away. The Agent refused to continue to try to solve my problem, but said that the Adobe engineers are aware of the error "204".
Has anyone else had this error "204" Creative Cloud Desktop installation or can direct me to a solution, it would be very appreciated
The f
After watching the network and the Internet without any result, and given that all the other PC and Mac in the creative team had no problems installing Creative Cloud Desktop, I decided to try to do a reinstall of my OS X (the one that prevents you from files and user settings) system of the iMac, built in the recovery disc.
Result the Creative Cloud Desktop App installed the first time and I am now able to download Apps from 2014 CC. There was a framework corrupted somewhere in the system that hit the CC Desktop App Install OS X
Thank you for your help you have visited more helpful and polite that the support for the 24/7 Chat Agent I had contacted first with this problem
Tags: Adobe
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