Problem of validation of Muse & contempt to Adobe for the professional community

The subscription service is ridiculous.

It took 4 hours troubleshooting with Support from Adobe on the phone and through their chat feature online on why my Muse subscription would not validate. Finally, a technician told me that there is a problem with the activation of Muse servers.  So I can't use Muse at all, I'll miss a sales lead time now.

Adding to my ire, there is no way to complain to Adobe - no address of direct e-mail to the customer service and there really is no "customer" option on their telephone service.

I don't see how their subscription service is a business model of teniable to their pro-utilisateurs. We cannot have our hourly production affected so severely on a product we licsensed to use.

Hello

We sincerely apologize for this unfortunate incident.  Working on the restoration of networking in our service of liscensing and hope to have a resolution soon.

I have update the status bar on the first page of the information forum and will write a review of events to share with the community, when things return to normal.

See you soon,.

Justin

Tags: Adobe Muse

Similar Questions

  • No support of Adobe for the members of the CC team if you installed Parallels on your Mac.

    No support of Adobe for the members of the CC team if you installed Parallels on your Mac.

    First of all, let me tell you clearly my iMac is running native OS X 10.8.5 and Cloud Adobe Creative applications are installed on iMac running natively in the OS X system environment. I only have 8 of Parallels Desktop for Mac installed to run Microsoft Office software in Windows 7 when necessary (because PowerPoint for Mac sucks big time compared to the PC version)... absolutely no CC Adobe applications have been installed on PC environment virtual Parallels.

    I had problems with Creative Cloud Desktop, not updated so I uninstalled and tried to install the latest version of Adobe. Then, I get the following error:

    We encountered the following problems:

    It seems to be a problem of access to a critical file during the download. Troubleshooting tips. Please visit our customer support page. (Error code: 204)

    [retry] [Cancel]

    This has happened for the last week. Because we have been so busy at work, I waited until the end of the week to contact the 24/7 chat support.

    This went well. I shared my office with the agent who was adjusting the permissions of a folder. The problem came when he started on Parallels and not the MAC chrome and tried to install the EXE PC version of CC Office. When I pointed out to the Agent it instantly stop sharing screen and shown in the chat window that virtual machines are not taken in charge and I have to find my own solution without giving me the opportunity to explain.

    Whenever I tried to throw the cat again I limit as he tried to explain that Adobe CC ran natively under OS X native and Virtual PC has been separated to this

    Only after my 4th attempt (having cut a pasted my argument in the chat window) has a get any more away. The Agent refused to continue to try to solve my problem, but said that the Adobe engineers are aware of the error "204".

    Has anyone else had this error "204" Creative Cloud Desktop installation or can direct me to a solution, it would be very appreciated

    The f

    After watching the network and the Internet without any result, and given that all the other PC and Mac in the creative team had no problems installing Creative Cloud Desktop, I decided to try to do a reinstall of my OS X (the one that prevents you from files and user settings) system of the iMac, built in the recovery disc.

    Result the Creative Cloud Desktop App installed the first time and I am now able to download Apps from 2014 CC. There was a framework corrupted somewhere in the system that hit the CC Desktop App Install OS X

    Thank you for your help you have visited more helpful and polite that the support for the 24/7 Chat Agent I had contacted first with this problem

  • Adobe for the xbox?

    is there an adobe for the xbox?

    No Adobe does not support the XBOX 360.  There are Windows supported.  You will need to contact Adobe to see if they still plan on expanding their support beyond Windows for such a device.

  • I want to assure you that my subscription to adobe for the creative cloud is not introduced to me and it is cancelled.

    I want to assure you that my subscription to adobe for the creative cloud is not introduced to me and it is cancelled.

    Hello

    The account shows will not apply and therefore there is no billing is made.

    For more information, please contact customer service.

    Kind regards.

    Sheena

  • I have a subscription to adobe for the cc 5.5 and rebuilt my computer to the low load the .exe and the second file. I have windows and after clicking on the .exe has nothing happened?

    I have a subscription to adobe for the cc 5.5 and rebuilt my computer to the low load the .exe and the second file. I have windows and after clicking on the .exe has nothing happened?

    If you have downloaded from here: Download CS5.5 products, please see the instructions to extract the files and install your product.

    Alternatively, you can download it here:

    http://prodesigntools.com/Adobe-CS5-5-direct-download-links.html

    Guinot

  • How long it takes to have the activation of the e-mail from Adobe for the Cs5.5?

    How long it takes to have the activation of the e-mail from Adobe for the Cs5.5?

    There is nothing like Adobe activation mail... »

    You must contact Adobe support for the given account to zero activation... You can contact by Chat or phone.

  • Is it possible to have two people to edit and upload the changes of the muse on separate computers for the FTP server? more details below.

    My friend and I are building a Web site on Muse, he doesn't he design and I'm working on the text and images on the Web site. We have Adobe Muse CC and access to the server PLEASE If GoDaddy, is it all as well as the two of us and make passes the site of separate computers? and somehow download the updates they made to the Muse app of you FTP server? Thanks, Zack

    The best way is to have your copy of your Muse site work and stored/shared assets in the cloud. Great job Adobe Creative Cloud or Dropbox. It even if you are on different computers you always work on the same source files.

    You don't have to make sure that you do not work on it at the same time however.

  • How will I know for sure if my assessment will be recognized by adobe for the student discount?

    I will begin a study of the House of the Nunavut Tunngavik Incorporated (Netherlands) but I can't find on the adobe sites who homeschools are recognized for the student discount. He only know: acknowledged "such as defined in the national rules for the House and distancescholing ' but not found this definition or a list of schools.

    Please refer to Softwarekortingen student, pupil of van geschiktheid voor | Adobe education eligibility.

    Education FAQ

    In case it does not solve the problem, contact the Support from Adobe.

    Concerning

    Baudier

  • I want to publish my muse site using catalyst for the company, but don't want to use a long name, how to use the catalyst for business with my domain name registered?

    I am a novice in computers, but also Web design, so I signed up for creative Cloud for our Web site design churches.  I really love Muse for design, but it is frustrating that there is so little opportunity to get questions answered quickly.  I even subscribe to TrainSimple.  It's a good overview, but little support for issues.  I know that creative cloud is huge and likely most people use other programs and more, but anyone know where I can go to get direct responses? I looked at all the training videos and read most of the available information.

    I would like to publish the sitre using Business Catalyst but do not want to use such a long name.  How can I use Business Catalyst with the area, we already have?

    I have problems with the design of the tab.  When I saw there is a large grey vertical shade along the right side of the image. I think it must have something to do with the size of the property of the original page, but I'm following what is suggested.

    Also, the version of Tab comes up on my tab when I test it - it shows the version of office that does not fit.

    I hope someone can help me.

    Thank you

    Stephanie

    Hello

    On the problem of domain, check this article

    Catalyst for help | Creative cloud / add a custom domain name

  • E3000 with the same problems on & more here, but no expert solution for the 2 main problems

    1 - with regard to support USB connected hard drives that will not transfer data & like to come & go quite often of the view.

    Everything seems like a joke to me, when I read that a lot of people have hard drives USB who worked for a year, & when it stops working or acts upward, we all have a test to see if it connects & works very well on our other connections PC/Laptop & the only advice given, this firmware is upgraded or a list of hard drives that have been tested and work on the E3000.

    2nd - my other problem is that my E3000 now decides of its own to disconnect wireless & cable Communication and then reconnect alone, whenever you feel.

    What makes angry of this problem is that it is abundant in the Forums & I tried all the fixes, but I still have the same problem & sound as good as this device of 2 year, Max is grilled.  As is the case when there is a loose connection that overheated, in what thread or welded metal move when heat is added & move at the time where the heat is removed.

    PROBLEM:

    My touch 1 Maxtor (from the approved list) is connected and playing now you see me & now you don't game.  If I ever try to import or to export any image file or music, the Communication goes & then sometimes will return its own. Working with Game Consoles, when something begins to work intermittently, then it is a hardware problem or software with the device.  It is not a user error, when it worked fine before.

    SOLUTION?:  This is why we are all here. Thanks to a landmark of expert for the same problem that many of us have?

    How about this solution. Why not let all E3000 owners send there wireless routers is not working towards a credit for a new operating model nice. I think that we would all save a lot of headaches & get rid of 25% of all calls for help on this forum.

    Thank you for your attention,

    BigdogTim7

    PS. Please give us/me expert advice on how to solve the problem.  If nobody knows the answer, then Cisco/Linksys looks really bad for selling a router high of $$$, being touted for the games and files sharing multimedia home & it only at this stage.  If it should be recalled, will bring up by all means, or come up with a fully functional firmware.

    Thanks again & hope to hear news good & productive, cause I am so tired of playing with this E3000 & will more than likely stay away from your product for any & all future purchases, no matter where you are ranked (E3000 was 3rd & best prices of the top 3 when I bought it).

    Well, I'm here, not having heard an assumption about my problem, but to get an opinion of experts & solution to my problem, but also all other users of the same or very similar problems.

    I am now a HAPPY 'Belkin N600 DB' owner for only $79.99 @ Wal-Mart/Radio Shack. This new does much more than the Cisco E3000 wireless router & even changed my Modem 100 MB (green) flow out of 1000 GB (Amber Light).

    So, so HAPPY now!

    Bigdogtim7

  • What happens to a CC from Adobe for the library of teams...

    When the Member of the team that has made the library is disabled is the driveway library?

    Hello

    The CC library is linked to the Adobe ID. the user library is active as long as the Adobe ID is active.

    Only the cloud storage space gets changed to 2 GB (trial) ranging from 100 GB (teams CC license).

    Kind regards

    Sheena

  • How much should I pay Adobe for the publication?

    My company bought Adobe Creative Cloud and Google games and App Store Developer access.

    I prepare the publication (unique number) to the DPS. I would like to publish in the game of Google and the App Store as a free download.

    What are all the costs of this publication? Is 395 Euro for the preparation of the publication for Android version and publish in the App Store is free for owners of creative cloud? Or do I have to buy DOWNLOAD bundle also?

    Edition simple apps are iPad only and will be available outside of

    Subscriptions of DPS to May 1.

    You must contact Adobe to evaluate on a subscription.

  • Flash from Adobe for the samsung android point?

    Adobe flash player is not available for the new samsung android pad then note what else can I use?  Have you tried adobe air, google chrome, firefox... suggestions?

    Thank you very much

    Please see this page for a list of all certified devices:

    Flash Player certified devices

    If your device is supported, this FAQ will guide you through the process of manually installing the plugin:

    How to manually install Flash Player on my Android device?

  • Permissions problems when you try to run any adobe app, the tech support guy even after trying to fix it for 2 hours

    I don't know what to do. One of my adobe applications gives the same error:

    Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item.

    The above-mentioned tech support person was a test account, he did and has spent a lot of time doing stuff with all permissions to the adobe files. Finally he got it so at least to launch illustrator, then immediately crash. He just left without a job too shortly after.

    I am running windows 7, 64 bit. On my own personal computer. Help, please

    Note: I also had problems with creative cloud, who managed to get fixed

    Caps folder contains the database as Cache.db, media, db, pdb.db file that contains information about the installation of applications on the system and other essential data, in some cases if the files are corrupt, it is essential to remove the record of caps.

    Once you remove the record of caps, CC app will list Apps with button install because there is no information concerning the installation of the CC apps because the Media.db file will be deleted with it.

    In this case, it is preferable that you uninstall applications that is not listed as up to Date and being listed with button install, even if it is already installed.

  • Try to download adobe acrobat, but when I go to the Setup screen is this a compatibility issue. I have the latest installed so I don't know how to solve the problem. I just want to sign up for the monthly service to adobe acrobat. I have windows screws

    What is c? can someone help me out here? @

    Vista is no longer supported... Win 7, 8 or 10

Maybe you are looking for

  • Problems with still images

    Hi all! Since upgrading to FCP 10.2.3, 80% of my images still in the movies and work, the other 20% weird color lines to this topic, see the image below. I tried to re - register and again add the media to the event, etc. and also deleted the files g

  • IV curves

    Hello I need to make a program using Labview to obtain IV curves when the characterization of solar cells. I have two engines that move in the direction of X and Y. choose a Y, the Xmotor moves a distance regulatory and stops at a time determined by

  • Azur AD - box for SSO

    Hello If the check box "I intend to set up this area for single sign - we with my local Active Directory." is checked when a new custom domain has been created in ad Azur is present then stop Azure AD Connect be able to password synchronization? I'm

  • Cannot get my ALT + SILKSCREEN work

    original title: screen printing I done everything I'm supposed to and still not get my ALT + screen PRINTING to work. I can try

  • Datasocket bug in Win2K - constantly updated

    = OVERVIEW =. I have a simple Datasocket system which produces a very strange problem on Win2K After a variable duration (from 30 seconds to 30 minutes), the player datasocket simply stop receiving updates of the writer. The system features a base Wr