No USB2 on Satellite P100

My Satellite P100-227 running XP SHOULD have 4-Port USB2, but they have always functioned as USB1.

I've updated with SP3 and chipset updates. Device Manager show controllers USB FIVE, of which four are USB1 and the fifth is USB2 enhanced (is this normal?-no idea what this fifth controller can be). Toshiba support suggest a system restore which seems a bit drastic, and I don't see that it would be useful that I NEVER had the USB2 feature.

Does anyone else have this problem? All solutions?

> I don't see that it would be useful that I NEVER had the USB2 feature.
Even with the original OS that you have with your laptop computer (WXP MCE)?

Sorry, but I can't believe this. Each recovery image is tested and I can't imagine that there is a problem with the original OS.

Tags: Toshiba

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