Normal blackBerry Smartphones wap data and wifi, support plan

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• Display of blackBerry Smartphones 'sent' date and time, not "received".

  The problem:

  When I got my BB 8830 leave for some time (for example during a flight) or been out of coverage, messages accumulate on the server. When I log back, it retrieves all the (I'm mostly concerned about e-mail via BIS) and they all have the date & time that my BlackBerry has come online. In addition, the chronological order is not preserved, (esp. with multiple e-mail accounts). This makes it very difficult to scan my Inbox and understand what I missed and when. It is ridiculous to have 20 messages all with exactly the same date and time.

  The Question:

  Can I have my inbox show is the "sent" date and time or (even better) the data and time, were received by my mail server? Would it not different with BES?

  Thanks in advance,

  Ian

  It only shows the date and time when the message received on the device, this is normal. You can check that your messages the individual icons for your BIS BIS accounts e-mail.

• BlackBerry Smartphones device date and time will not

  I have a BB Torch 9860. Unit date and time is wrong, but I can't change it because the icon in the panel display and controls, update is marked with a lock symbol auto. Also the Auto update time zone: display the prompt with a lock symbol. Network time is correct. Can anyone help with this please. Thank you

  Sounds like policy. If this device is on a BES and controlled at least partially from your employer, you need to talk to your employer or your employer, IT people. If it is under your full control and of your device, then there is no problem in removing a COMPUTER policy.

  See http://www.blackberry.com/btsc/KB30076

  If you have a COMPUTER policy, see http://www.blackberry.com/btsc/KB14202

• I recently updated my iPhone to iOS 9.3 6s and now my data and wifi are in place. Now I can't open the apps and send messages with data and barely on the wifi. I've tried everything, and it still does not work.

  I updated my iPhone to iOS 9.3 6s today and now my data and wifi are in place. Whenever I try to open an app or send text messages with data it does not at all. And with wifi, it just works. I tried just like turn roaming off and off and other lte but nothing seems to work at all. Can someone please?

  I have this same problem too, it really gets me upset

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones to remove permanent Wifi browser - how?

  I haven't bought a 9700 ROGERS no contract to replace my phone to work. The policy of the company, is that none of the mobile devices cannot have any method of navigation interenet. The 9700 will not network go, unless you have a blackberry data plan and I have nothing but personal messaging plan which works well. The problem I have is that the wifi browser still works and even when I remove the wifi browser in the service books, it is just when I do a battery pull. How can I permanently get rid of the wifi browser without being connected to a BES? (the company doesn't have a BES) - hide the icon isn't enough...

  Thank you J Sanders. Sounds like something that will work. Forgive my ignorance, but where can I find version 5.0.0 for my 9700? -When I search the Blackberry site and enter my PIN (a ROGERS device) they do not show a BONE available for the 9700 yet...   I can't get the unit off I can? I really think what I need to know how to "install your current OS on your BlackBerry smartphone to your computer?  Thanks for your help, otherwise I can't use this unit that I paid $600 for

  Before you start:
  Install your current OS on your smart phone BlackBerry to your PC.

  1. on the PC, go to C:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java.
  Create a new folder and name it deleted.

  2A c:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java

  Find the .cod named net_rim_bb_browser_dameon and move it to your new folder cod.

  3. plug the device and on your PC, open the Desktop Managver > AppLoader > Add/Remove programs and work your way through the process to remove the net_rim_bb_browser_dameon module. You won't notice any changes until after you see the screen of the Application loader, don't click on the boxes, click Next, then finish. ONLY you will see it after clicking Finish a quick notice that the module browser_daemon is deleted.

  Close DM at the end leave your device restart.

  After a reboot, you can get a java error at startup. Ignore it.

• BlackBerry Smartphones wipe data for curve 8900

  Hi, I'm new on using a BB.  They keys are unresponsive and the telephone company, said a replacement will be sent within one week.  My problem is I want to "destroy" all data from my camera.  I tried to make the software upgrade and support phone order, but he did not do anything.  I don't want to just not all phone numbers, SMS and emails sent with the unit.

  Can someone help me with this.

  Thank you

  SiPusa

  OK... so it's planned...

  The following procedure deletes all data, or all data and applications on the BlackBerry smartphone. Back up the data before you perform the procedure. For instructions, see KB12487.

  1. connect the BlackBerry smartphone to PC computer.
  2. open start-> programs-> Accessories-> command prompt.
  3. navigate to C:\Program Files\Common search in Motion\Apploader.
  4. type loader.exe /resettofactory.

• BlackBerry Smartphones no data on the incoming/outgoing call screen

  Hello

  I am currently using a 9700 Blackberry on Vodafone UK.
  Platform: 5.1.0.175
  App version: 5.0.0.86 2 (1446)
  Free file (after reboot): 108346350 bytes

  A battery pull does not resolve the issue.

  This screen will appear every time that an incoming or outgoing call is found, this screen will appear when any of my themes are enabled, it's the wallpaper by default blackberry call without calling on the screen data, the call is always the successful and I can use all other functions of blackberry outside the call normally.

  

  Hello

  Did you install the 3rd party applications lately? Have you tried to remove the battery from the BlackBerry smartphone to restart? When did start to happening? Which occurred before it starts?

  Thank you

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry smartphone app world without wifi 3g curve

  I bought a blackberry curve 3g yesterday and everything works as usual put. All the email, phone, internet and browsers and bb I'm all work perfectly. And bb app world works WITH a wi fi connection. But when I try to access bb app world without wifi the following message appears "you are currently on a service plan that requires a wifi connection to use this application. If you want to use this application out of the wifi please contact your service provider to upgrade your data plan". A similar message on the data plan is displayed when you try to access the app facebook at any time

  I phoned vodafone and they said that everything was going well in their end, and I have all the correct data plan and bb services and keep me here lead. I don't know what the problem is and I would be very grateful for help. Thanks in advance

  cirode23 wrote:

  I tried the steps you told me but unfortunately the same shows.with again the inscription on the THS message there are a number to choose but I chose the one that was "BOLD" already.

  It actually does not matter... When you re - save, all are re-initialized.

  cirode23 wrote:

  I was looking on the part management of connections the phone and when you turn off WiFi, internet service blackberry and blackberry enterprise server each say no link. I don't know if it's relevant or not, because as I said before browsers all work fine.

  It's quite relevant. When cut you the WiFi, BIS (and BES, if you have one) should get to use your carrier data network. Something is certainly not there... then contact them and insist on climbing.

  Good luck!

• BlackBerry smartphones lost data from calendar

  I downloaded an update on my BlackBerry over the weekend. At the end of the download, I got a message in my calendar events were not loaded. Omigod. My calendar is empty. Does anyone have an idea where things went? Are they saved somewhere in my Blackberry or on the hard drive of my laptop? Birthdays, meetings, history of calendar are all gone. This is the nightmare that we fear. Thank you.

  Here's a knockout that documents the restoration process...

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  Your situation will determine that if you need to restore everything or simply select the databases - both methods are documented in the KB.

  Good luck and let us know!

• BlackBerry Smartphones view attachments and other parts of noob questions

  Hello

  I am completely new to blackberry and quite confusing.  Let me apologize in advance, as it's long and this device is much more involved than anything I've had before.

  When I get an email with an attachment (in this case, I myself sent a .doc file to test from a yahoo account) I get "the type of attachment cannot be viewed on the device.

  I just received my BB Tour today and was able to set up the email fairly easily as it is on a POP3 server.

  I activated the Go service Documents, it seems I have the Viewer (I followed the instructions to check another thread for the curve I think and he appeared in critical Applications, so I don't know if this applies in fact to the Tower, but I found what I think I'm supposed to have under options/applications configuration / advanced and then saw less 4.7 Core Applications under net_rim_bb_docview modules).

  I tried to restart the unit, but no luck.  I installed the Desktop Manager and followed the instructions to install/update all.

  So far, I have about 4 hours in this trying to read previous posts and the support site, which covers me.

  Since I just got today, is it possible that there is some sort of shift?  I got an activation message that asked me to leave Messages on the server, I did, so I think I am activated I get by e-mail and can send.  But, once again, to this news, it's all a bit overwhelming and me thinking I should have already activated the data with my Motorola Q package.  I will continue to play with it, to see if something clicks.

  Could someone direct me to a guide of type Blackberry 101 also?  I did find the manual very useful because I can not even find in it if I can set how often it checks for messages, or if there is a way I can put it to check every 5 minutes or only on request.  So, if someone can point me in the right direction, I would be grateful!  Also, need to update my Microsoft Outlook contacts list, but no luck learn how do that with success either.

  I know that there is a lot in a single message, but thank you for indulging in a beginner.

  Thanks to bifocals!

  I got it to work somehow, in actually button connections and mobile network options, and I ended up running a diagnostic test.  I found that by going to essentially every menu and submenu and hit bb button to see what other options he gave me.  He showed Activation of data Radio as No, and a whole bunch of strangers underneath, so I thought that something was not right with the connection somehow.  I turned all the connections off the coast, and then on again and ran another diagnosis and miraculously everything started working.  I knew I had another message for activation at this time, if something is obviously not the first time around.  It was the service books being returned because I disconnected then reconnected?

  Thanks for all the other information in your response, I will study everything!

• BlackBerry Z10 wiped data and software reloaded

  Then, I saved my previous 9810 Blackberry link and restored the backup in the Z10.

  After a few hours, I realized that my schedule did not play a sound when it should have.  The notification has been set to turn on the led and the volume has been set, where it should be.  But still no sound.

  I opened one of the regular events in EDIT and selected HOME (Local calendar). Then selected "Reminder" to correct the selection of "from".  When I did an open window display settings 'Sound' which was 'off' and selections for "Led" and "Vibration".  I turned the sound 'ON '.  That solved my problem of tone missing

  But, the default sound is a gentle three beeps.  I went back to the "revival" and there is no way to access the screen that allowed me to activate the sound.  Since then, I use the calendar as an alarm clock, I'm in trouble because of his soft low.  It has not worked that way before.  The sound was controlled by Notification settings.

  I don't know who to warn about this problem.  In my opinion, a change that was not necessary.

  Model number STL100-3

  Software version 10.2.1.3014 even that it was for the last 3 months.

  {DELETED} order number

  Carl bags

  MOD Edit: Edited post to remove the personal information in accordance with the Community guidelines and the terms and Conditions of use

  Wiped data and software reloaded on what? On the Z10? What version of software?

  For what it's worth, there are a variety of problems being discovered with the just pushed 10.3.1. Notification of his calendar is a.

  Those who have problems they need to solve are being invited to do a clean install of OS with an autoloader. (See the sticky thread). I don't know who could solve the problem; don't say it won't, I don't know. (I decided to wait outside for a fix).

• BlackBerry smartphones unavailable data Services & data of non-operational service

  I have a sim card, but I blocked the internet and I only use WiFi to surf the internet through my phone. And recently, I bought a BB Curve 9300. However, whenever I try to go to BB app world via wifi he'll tell non-operational data and service everytime I try to log in to msn it will say not available data services. My question is, I need data plan to use both apps?

  Hello!

  Indeed, Yes, this is a paid service.

  You can check the activation of the BIS by seeing the "EDGE" symbol on your home screen of your device.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors invest it times on this Message more.

  Thank you.