HP ProBook 4530 s gives two option to connect, without biometric features or wait 30 seconds and try again

Whenever I connect to my laptop, a HP ProBook s 4530, it gives me two options. I have to either open a session without biometric feature or wait 30 seconds and try again. I'm guessing this has something to do with the journal of fingerprints or something. I don't have that. I've had this laptop for a few years and it just started this about 2 weeks ago. I doesn't have any log information or anything else in the laptop. Can someone help me please?

Hello

Check with HP support, their documentation online and ask in their forums.

HP support/troubleshooting & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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