Not able to check the upgrade - Windows 8
Original title: updates
A blue bar keeps coming back, it says: Windows needs your help: so he said windows update was not able to verify the new updates for the last 30 days. Go to windows update to fix the problem. I tried all the ideals? This bar keeps coming back every 15 seconds, I'm going to windows updates and it does not update.
Hi Michael,
Thanks for posting your query in Microsoft Community.
I understand that you receive a blue bar to go the Windows updates to check for updates and install to keep the computer up-to-date, but it fails. I'll be happy to answer your query. Let me ask you;
- What security software is installed on the computer?
- Using proxy connection?
This may be due to reasons various, such as the files required by Windows update is missing or damaged, connection proxy security, software, etc. Let's try the following methods and check the status.
Method 1: Run the Windows Update troubleshooting tool
Open the Windows Update troubleshooting tool by hitting swipe in the edge right of the screen, tap Search (or if you use a mouse, pointing to the top right of the screen, move the mouse down and then clicking Search), entering the Troubleshooting in the search box, by typing or clicking on settings then tapping or clicking on the resolution of the problems. Under system and security, tap or click fix problems with Windows Update.
Run the troubleshooter, and then open Windows Update and try installing the update again.
Method 2: Turn off the proxy connection
Press Windows key + R, type inetcpl.cpl , and then press OK
Click on the connections tab, and then click LAN settings
Uncheck the option use a proxy server for your LAN
Click OK
Method 3: Disable security software
Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.
Method 4: Run the DISM tool
Enter in the right edge of the screen and then click on Search.
(If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click find.)Enter command prompt in the search box.
In the results list, drag down on or right click command prompt, and then press or click run as administrator.
In the administrator: command prompt window, type the following commands. Press ENTER after each command:
DISM.exe / Online/Cleanup-image /Scanhealth
DISM.exe / Online/Cleanup-image /Restorehealth
To close the administrator: command prompt window, type Exitand press ENTER.
Run Windows Update again.
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
Tags: Windows
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