Not able to connect the earpiece/headset Bluetooth for Wndows 7 Enterprise (64-bit)
I tried to connect a new Bluetooth headset to my laptop Lenovo T420.
The laptop runs on Windows 7 Enterprise SP1 (64 bit OS).
The laptop has built-in Bluetooth adapter and I turned on.
Also, I went ON my helmet and guarded in discovery mode.
After that, I added the helmet using the button 'Add a device' from the control panel-> devices and printers.
Windows 7 installed the drivers required and the headset is successfully added.
Now, I tried to connect to the headset using Bluetooth configuration dialog window.
I did a right click on the icon of headset to Panel-> devices and printers.
The right click is not display the option 'control' for the headphones.
He showed that other options - "Create a shortcut", "Troubleshooting", "Remove the instrument", "Properties".
So, I won't be able to connect my Bluetooth headset.
I tried the same helmet on my friend's laptop computer.
His laptop is running on Windows 7 Home Edition (32 bit OS).
The connected properly Bluetooth headset and the option 'control' is also available on the right click.
The 'control' option provided the Bluetooth configuration dialog window where I can use the "connect" button to connect the headset.
Kindly let me know the resolution of the issue.
If your computer has built-in Bluetooth features, you can enable or disable the functions by pressing on Fn + F5. If you press Fn + F5, a list of the wireless features is displayed in the window Radio wireless.
You can enable or disable the Bluetooth features with a single click.
To use the Bluetooth features, double-click the icon of Bluetooth Favorites on the desktop and follow the instructions on the screen.
You can use the Wireless Radio switch to disable Bluetooth features. The wireless radio switch is usually located on the front of the machine. If you have trouble with the Bluetooth, make sure that the wireless Radio switch is set to position it.
Source: http://support.lenovo.com/us/en/documents/ht037001
What is the number and the model of the Bluetooth headset? Enter the number of brand and model of your Bluetooth device in the search field provided in the link below, to see if there are compatibility problems reported.
Windows Compatibility Center.
Tags: Windows
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