not able to download pictures from the crush on PC

I have a new droid HTC Thunderbolt and have been unable to download pictures on my Toshiba laptop, I have Windows Vista, called verizon and have v Cast Media Manager but does not list my phone as a device. Help of supplications,

Thank you

IK

Connect your phone via USB and turn it on... go to...
Start / computer... your phone is recognized as a
"Removable disk" as indicated in the manual? If_Yes_
You can copy photos from there.

Tags: Windows

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